Senior Technical Product Specialist

As a Senior Technical Product Specialist at Pure Storage, your key responsibilities will involve representing the Product Management organization, developing technical product information, and supporting various pre-sales activities. You'll be a subject matter expert for FlashBlade and FlashArray, creating technical collateral like architecture white papers and best practices guides. Additionally, you'll engage with business partners for testing and evangelism, ensuring that both internal teams and customers receive the highest level of technical insight.

To qualify as a Senior Technical Product Specialist at Pure Storage, you should have a technical background of at least 7 years, particularly in SAN, NAS, and object storage technologies. A BS or MS degree in Engineering, Computer Science, or related fields is preferred. Experience with virtualization, networking, and systems performance analysis, as well as strong writing and communication skills, will set you apart in this dynamic role.

At Pure Storage, the working environment for a Senior Technical Product Specialist is collaborative and innovative. You are expected to work in office four days a week, fostering teamwork with product management, marketing, and engineering. As part of the culture, Pure encourages asking big questions and thinking differently, ensuring that everyone can contribute to making impactful decisions and driving change.

A Senior Technical Product Specialist at Pure Storage plays a crucial role in customer success by providing accurate technical information, conducting pre-sales training, and delivering insightful presentations on product performance. Through expert knowledge and hands-on experience with products like FlashBlade and FlashArray, you will help pre-sales teams effectively communicate the value of our technology, resulting in improved customer understanding and satisfaction.

As a Senior Technical Product Specialist at Pure Storage, you can expect a competitive salary and benefits package that includes flexible time off, wellness resources, and opportunities for professional development. Pure values individuality and strives to create an inclusive environment where employees can thrive. Additionally, you will have the chance to actively participate in community initiatives through the Pure Good Foundation, enhancing both your professional and personal growth.

When answering this question, provide specific examples of your hands-on experience with SAN, NAS, and object storage systems. Discuss any projects where you implemented or managed these technologies, and highlight any challenges you faced and how you overcame them. This demonstrates your depth of knowledge in key areas relevant to the Senior Technical Product Specialist role.

In your response, emphasize your commitment to continuous learning. Mention specific resources you utilize, such as industry publications, webinars, and conferences. Sharing your regular involvement in professional networks or communities can also showcase your dedication to understanding evolving technologies in the data storage landscape.

To answer this question, describe your approach to developing presentations. Highlight the importance of understanding the audience's needs and tailoring the content accordingly. Discuss any tools you use to enhance presentations, such as visuals or interactive elements, and share an example of a successful presentation you delivered that engaged your audience effectively.

When asked about your experience with technical documentation, share specific examples of documents you have created. Discuss the processes you followed to ensure accuracy and clarity, and highlight any feedback or metrics indicating the usefulness of your documentation to end-users. This illustrates your ability to communicate complex information effectively.

To effectively answer, provide a brief overview of what Flash storage is while elaborating on its advantages, such as speed, efficiency, and reliability. Share personal experiences in working with Flash storage solutions, particularly any significant projects where these benefits played a crucial role in implementation.

In your response, choose an example that showcases your collaboration skills. Highlight your role in the project, the stakeholders involved, and the outcome. Emphasize your effective communication and problem-solving strategies, demonstrating how you facilitated collaboration to achieve shared goals.

Explain your systematic approach to analyzing product performance, detailing any specific methodologies or benchmarks you apply. Discuss how you document findings and use data to inform further development or improvements. This will show your analytical skills and commitment to excellence in product performance.

Articulate a clear vision of success in the role, focusing on factors such as effective communication with internal teams and clients, successful training of pre-sales teams, and positive customer feedback regarding technical understanding. By setting measurable and qualitative outcomes, you can illustrate your strategies for achieving success.

Describe how you coordinate with the marketing team to ensure technical materials are accurate and effective. Discuss your involvement in reviewing marketing collateral, preparing for events, and being available for technical demonstrations. Highlight your ability to bridge the gap between technical depth and marketing strategy, enhancing overall effectiveness.

When answering, express your admiration for Pure Storage's innovative culture, its commitment to redefining data storage, and how the company values diversity of thought. Connect your skills and ambitions with the role, emphasizing how you can contribute to Pure's mission and future growth while aligning with their values.