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Assistant Store Manager- CALVIN KLEIN

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

TITLE: Assistant Manager
REPORTS TO: Store Manager/Associate Manager
JOB CLASSIFICATION: Hourly Non-Exempt


POSITION SUMMARY
Assistant Managers lead the effort to exceed expectations, provide exceptional service and display passion for our
brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant
Managers support recruitment, talent development and performance management.


RESPONSIBILITIES
Consumer Engagement
• Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
• Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain
value and build brand loyalty.
• Partners with the Store Manager to make decisions that support brand standards, customer service
expectations, and connect the store’s goals to the larger business objectives.
• Prioritizes delivering an exceptional customer experience throughout the store and always places our
customer first; quickly resolves customer concerns while exceeding their expectations.


Achieve Operational Excellence
• Leads merchandising execution, filling in based on sell-through and collaborating with the Store Manager on
new arrival merchandising decisions.
• Enforces all company tools, policies and procedures; provides loss prevention training and coaches
associates to maintain awareness and report concerns. Adheres to all company policy and brand standards
as it relates to inventory control, and RFID when applicable.
• Creates and maintains schedules to support payroll strategies and budgets; assists in the oversight of
expenses and inventory.
• Assists with business analysis and planning; conveys opportunities and customer feedback to the Store
Manager.


People and Culture
• Recruits and on-boards top talent to ensure a best-in-class team; evaluates current talent and provides
observations to Store Manager.
• Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations,
recognizes outstanding performance and assists in the coaching and development of associates.
• Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers
and store team professionally, courteously, and respectfully.
• Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback
for continuous self-development.
• Champions innovation and change, supports company initiatives, and reinforces a continuous improvement
environment.


QUALIFICATIONS
• Minimum of 1 year of retail store management experience required.
• Bachelor’s/Associate degree preferred; high school diploma/equivalent required.
• Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

Your Wellbeing is Our Priority

At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:

  • Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.

  • 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.

  • Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.

  • Wellbeing Support: A variety of wellbeing tools and programs.

  • Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.

  • Education Assistance: Receive support for continued education including tuition reimbursement.

  • Associate Discount: Shop at our company outlets and e-commerce sites at a discount.

Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

 

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.  Learn more about our commitments to Inclusion & Diversity here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.

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What You Should Know About Assistant Store Manager- CALVIN KLEIN, PVH Corp.

Join Calvin Klein as an Assistant Store Manager in our Retail CK location in Pottstown, PA, and become a vital part of our story! At Calvin Klein, we pride ourselves on fostering a culture that celebrates diversity, collaboration, and a passion for the brand. As an Assistant Store Manager, you'll not only help lead a team focused on exceeding sales goals, but you'll also play a significant role in enhancing our customers' experiences. You’ll work closely with our Store Manager to inspire and coach associates, ensuring they deliver exceptional service while deeply understanding our product offerings. Your day will include everything from engaging customers to resolving their concerns and making real-time decisions that connect our store goals with broader business objectives. You'll lead by example, embodying our brand values while driving operational excellence and maintaining company standards. Your responsibilities will also extend to recruiting top talent, scheduling, and analyzing business performance. Calvin Klein offers support for your wellbeing, a competitive benefits package, and the opportunity to grow in a vibrant and innovative environment. Whether you’re sharing your fashion expertise or creating opportunities for your associates, your impact here will be significant. So why wait? Join us in designing a future filled with possibilities.

Frequently Asked Questions (FAQs) for Assistant Store Manager- CALVIN KLEIN Role at PVH Corp.
What qualifications do I need to become an Assistant Store Manager at Calvin Klein?

To be considered for the Assistant Store Manager position at Calvin Klein, a minimum of one year of retail store management experience is required. While a high school diploma or equivalent is necessary, a Bachelor’s or Associate degree is preferred. Strong communication and time management skills will also enhance your candidacy.

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What are the main responsibilities of an Assistant Store Manager at Calvin Klein?

As an Assistant Store Manager at Calvin Klein, your main responsibilities will include leading customer engagement, supporting operational excellence, and fostering a positive work culture among associates. You'll coach your team to deliver exceptional customer service, ensure adherence to brand standards and promote ongoing talent development.

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How does Calvin Klein support employee wellbeing?

Calvin Klein values employee wellbeing and offers a comprehensive benefits package that includes health insurance, retirement plans, flexible work schedules, and education assistance. Additionally, they provide various wellbeing tools to ensure associates can maintain a healthy work-life balance.

Join Rise to see the full answer
What skills are essential for success as an Assistant Store Manager at Calvin Klein?

Key skills for success as an Assistant Store Manager at Calvin Klein include strong leadership abilities, exceptional communication skills, time management, and a deep understanding of retail operations. A passion for the brand and commitment to excellent customer service are also crucial.

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What career growth opportunities exist for Assistant Store Managers at Calvin Klein?

Calvin Klein is committed to the growth and development of its team members. As an Assistant Store Manager, you will have access to further training, mentorship opportunities, and the chance to advance to a Store Manager position, as well as other leadership roles within the company.

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Common Interview Questions for Assistant Store Manager- CALVIN KLEIN
How do you prioritize customer service in your role as an Assistant Store Manager?

In prioritizing customer service, I ensure that my team is trained and motivated to greet every customer and address their needs immediately. Keeping clear communication and maintaining a customer-first approach are key strategies I would implement to ensure we exceed customer expectations.

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Can you describe a time you had to handle a difficult customer situation?

In a situation involving a difficult customer, I would remain calm and listen actively to their concerns. By validating their feelings and ensuring they feel heard, I can work to resolve the issue effectively, turning their experience into a positive one.

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How do you motivate your team as an Assistant Store Manager?

I motivate my team by setting clear expectations, celebrating achievements, and providing ongoing feedback for improvement. Building a strong rapport with associates and recognizing individual contributions fosters a supportive environment that inspires them to achieve our sales goals.

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What approach do you take to inventory management?

I ensure efficient inventory management by frequently analyzing stock levels and collaborating with the team on merchandising strategies. Implementing company policies while coaching staff on loss prevention leads to better stock oversight and minimizes shrink.

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How do you handle scheduling and payroll within your team?

Handling scheduling requires a strategic approach. I would assess sales forecasts and team availability to create schedules that align with business needs while ensuring employees' preferences are considered. I also regularly review payroll expenses to stay within budget.

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What experience do you have with retail sales targets?

Achieving retail sales targets has been a critical aspect of my previous roles. I would implement action plans based on sales data analysis, encourage team efforts, and identify opportunities for upselling and cross-selling to ensure we meet our targets.

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Describe your leadership style.

My leadership style is collaborative and supportive. I believe in empowering my associates while providing them with opportunities for growth. By fostering open communication, I create a work environment where team members feel valued and inspired to excel.

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How do you keep up with fashion trends in retail?

Staying updated on fashion trends is essential. I regularly follow industry publications, attend conferences, and engage with fashion forums. My passion for fashion helps me share insights with my team and ensure we align our sales strategies with current trends.

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What strategies do you employ for effective merchandising?

Effective merchandising requires an understanding of customer preferences and behavior. I analyze sell-through data and feedback while working closely with the Store Manager to make informed decisions about product placement and promotional displays.

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Can you share an example of how you contributed to a successful team project?

In a previous retail role, I collaborated with my team on a seasonal sales initiative. By conducting brainstorming sessions to gather ideas and foster cooperation, we were able to attract more customers and significantly boost our sales figures for that period.

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We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.

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DATE POSTED
April 17, 2025

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