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Oracle CX Cloud - Senior Associate - Full-time

**Specialty/Competency:** Oracle• *Industry/Sector:** Not Applicable• *Time Type:** Full time• *Travel Requirements:** Up to 60%A career in Oracle consulting will provide you with the opportunity to help organisations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance.The Lead to Revenue (L2R) team, within Oracle consulting, will provide you with the opportunity to help organizations in their digital ambition and help them move from perpetual resource intensive business to subscription based business models. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of sales, marketing, finance, operations, billing, customer, product, and governance, risk and compliance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:+ Use feedback and reflection to develop self awareness, personal strengths and address development areas.+ Delegate to others to provide stretch opportunities, coaching them to deliver results.+ Demonstrate critical thinking and the ability to bring order to unstructured problems.+ Use a broad range of tools and techniques to extract insights from current industry or sector trends.+ Review your work and that of others for quality, accuracy and relevance.+ Know how and when to use tools available for a given situation and can explain the reasons for this choice.+ Seek and embrace opportunities which give exposure to different situations, environments and perspectives.+ Use straightforward communication, in a structured way, when influencing and connecting with others.+ Able to read situations and modify behavior to build quality relationships.+ Uphold the firm's code of ethics and business conduct.• *Preferred Knowledge/Skills** :Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs by the following:+ Working within the Lead-to-Revenue cycle, including sales, sales operations, ordering, billing, fulfillment, payments, collections, revenue management, and accounting close processes;+ Understanding of multiple business models with transactional, recurring, consumption-based, subscription and project-based monetization models;+ Understanding and experience of revenue recognition under ASC 606;+ Working experience with Oracle CX: Sales Cloud, Commerce Cloud, Service (B2B, B2C, Field Service) Cloud, CPQ Cloud, Marketing Cloud, Subscription Management, Order Management, Pricing Admin, Integration Services, Revenue Management and Billing;+ Understanding of global compliance and regulatory requirement variations impacting the Lead-to-Revenue cycle;+ Understanding of Lead-to-Revenue operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices;+ Analyzing detailed Lead-to-Revenue processes to identify improvement opportunities; and,+ Understanding and experience with core finance system implementation and optimization, finance strategy and transformation, shared services and outsourcing, case development, preparation of Lead to Revenue functions.Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesThe salary range for this position is: $84,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance\#LI-Hybrid
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What You Should Know About Oracle CX Cloud - Senior Associate - Full-time, PwC

If you’re ready to take your career to the next level as an Oracle CX Cloud - Senior Associate at PwC in Buffalo, NY, then this opportunity is calling your name! Here, you’ll work alongside a talented team of professionals who are passionate about helping organizations harness the power of Oracle technology. This role isn't just about implementing solutions; it's about understanding our clients' unique business challenges and guiding them towards success in their financial operations, customer management, and other vital areas. You'll be deeply involved in transforming traditional resource-heavy operations into thriving subscription-based business models, helping clients streamline sales, marketing, and compliance operations along the way. With a focus on personal development through the PwC Professional framework, you’ll have plenty of opportunities to expand your skills and take on new challenges. Get ready to engage with industry trends, leverage your critical thinking skills to solve complex issues, and build lasting relationships with colleagues and clients alike. As you delegate tasks and mentor junior team members, you'll also be encouraged to embrace different perspectives and seize opportunities for growth. At PwC, we believe in fostering a strong ethical framework, which is why it's essential for our team members to embody our core values. If you're eager to contribute to impactful projects and be part of a forward-thinking culture, the role of Oracle CX Cloud - Senior Associate could be the perfect match for you!

Frequently Asked Questions (FAQs) for Oracle CX Cloud - Senior Associate - Full-time Role at PwC
What responsibilities will an Oracle CX Cloud - Senior Associate at PwC have?

As an Oracle CX Cloud - Senior Associate at PwC, your primary responsibility will be to help clients effectively implement and utilize Oracle solutions to address their business challenges. You'll engage in various tasks throughout the Lead-to-Revenue cycle, including sales operations, billing, and revenue management, while also providing critical insights into strategies for transformation into subscription-based models. Your role will involve both individual contributions and team collaboration to ensure projects are delivered on-time and meet high quality standards.

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What qualifications are required for the Oracle CX Cloud - Senior Associate position at PwC?

To be considered for the Oracle CX Cloud - Senior Associate position at PwC, candidates should possess a thorough level of proficiency in Oracle tools and services relevant to the Lead-to-Revenue cycle. A solid understanding of various business models and revenue recognition standards, particularly ASC 606, is essential. Candidates should also have experience with Oracle CX products such as Sales Cloud and Service Cloud, alongside strong analytical and problem-solving skills necessary for optimizing client operations and implementing technology solutions.

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How does PwC support career development for Oracle CX Cloud - Senior Associates?

At PwC, career development is a priority, especially for Oracle CX Cloud - Senior Associates. The firm uses the PwC Professional framework to guide personal growth, enabling team members to focus on building personal strengths, addressing development areas, and leveraging feedback. There are also numerous opportunities for exposure to diverse situations, mentorship, and skills workshops aimed at enhancing both technical and leadership abilities, ensuring that employees are well-prepared for their future career paths.

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What skills can I expect to develop as an Oracle CX Cloud - Senior Associate at PwC?

As an Oracle CX Cloud - Senior Associate at PwC, you will have the chance to enhance a variety of skills. You’ll develop your analytical and strategic thinking capabilities, learn to manage complex business challenges, and become proficient in using Oracle technology. Additionally, the role will refine your communication and relationship-building skills as you work collaboratively with clients and team members, helping you grow into a more effective leader and team player.

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What is the salary range for an Oracle CX Cloud - Senior Associate at PwC?

The salary range for the Oracle CX Cloud - Senior Associate position at PwC is between $84,000 and $202,000 annually, which can be influenced by your skills, experience, and qualifications. Besides this competitive salary, you may also be eligible for an annual discretionary bonus and various comprehensive benefits, including medical, dental, and 401k plans, making it a great place to grow your career.

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Common Interview Questions for Oracle CX Cloud - Senior Associate - Full-time
Can you explain your experience with Oracle CX solutions in relation to the Lead-to-Revenue cycle?

In your answer, highlight specific Oracle CX solutions you've worked with, such as Sales Cloud or CPQ Cloud, and describe how you've contributed to the optimization of processes like sales operations and billing. Use examples to illustrate how your role resulted in improved client outcomes or efficiencies.

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How do you prioritize tasks when managing multiple client projects?

Discuss your approach to project management, emphasizing your ability to assess deadlines, the complexity of tasks, and resource availability. Mention any tools or methodologies you use to stay organized, and share a specific example of a time you effectively juggled multiple projects.

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What strategies do you use to communicate complex technical concepts to non-technical stakeholders?

Describe your strategies for simplifying complex technical information, such as using visuals, analogies, or streamlined reports. Provide an example of a time when you successfully facilitated understanding among stakeholders, fostering a collaborative environment.

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Can you give an instance where you identified a process improvement during a project?

Share a relevant example where you noticed inefficiencies in a specific process, the steps you took to analyze the situation, and how you implemented changes to enhance productivity or reduce costs. Highlight the positive impact this had on the project or the client.

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How familiar are you with revenue recognition standards like ASC 606?

Be prepared to explain ASC 606’s core principles, focusing on how they impact revenue recognition in subscription-based models. Share your experiences applying this knowledge in your previous roles, detailing how you ensured compliance and provided value to clients.

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What do you believe are key trends currently affecting the Oracle CX market?

Discuss some current trends impacting Oracle CX, such as the shift towards data-driven marketing or the rise in demand for personalized customer experiences. Explain how these trends might influence client strategies and introduce opportunities for innovation in your role.

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How do you handle pushback or resistance from clients regarding proposed changes?

Share your approach to handling client concerns, emphasizing empathy, active listening, and clear communication. Discuss strategies you use to collaboratively create solutions and the importance of maintaining strong client relationships, even in challenging situations.

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Describe your experience in implementing Oracle CX tools in a client environment.

Illustrate your experience with specific implementations, including objectives, challenges faced, and outcomes achieved. Emphasize any collaborative efforts with teams and how you ensured the new systems aligned with client expectations.

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What role do metrics and KPIs play in your project management approach?

Discuss how you establish and track key performance indicators relevant to project success, maybe mentioning specific metrics you focus on. Share an example of how leveraging these metrics helped steer project decisions or improved outcomes.

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How do you stay updated on Oracle CX developments and market trends?

Mention any professional resources you utilize, such as industry publications, webinars, or conferences. Highlight your proactive approach to continuous learning and how this knowledge further enhances your capabilities in the Oracle CX domain.

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Join our community of solvers. Here, you’ll learn with purpose, lead with heart and put your skills to work to make a meaningful difference in the world. As part of a diverse team, you’ll build trust and create innovative client solutions in unex...

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March 20, 2025

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