QA Manager

San Francisco

About Coda

Coda started with an observation: In a world full of applications, why do documents and spreadsheets still run everything? And why haven't they been meaningfully updated in over 50 years? Coda is a new doc that's familiar and flexible like the documents you're used to, but comes with building blocks you can combine to create docs as powerful as apps. It's a big product with an even bigger mission. And we need your help to spread the word! We're backed by some of the Valley's leading venture capitalists, and have assembled a world-class team across offices in San Francisco, Mountain View, and Seattle, and remote employees all over the US. In fact, all our jobs are open in any location across the US. Here's a quick overview of what we do.

About the Role

We're looking for a process-oriented individual to contribute to our overall product quality. You will become versed in Coda's current offering and roadmap, and will provide regular product input on bugs, usability, stability, and more. You will have a passion for data-oriented products and the ability to obtain strategic insights from large quantities of data. They will need to get inside the mind of all sorts of Coda users - consumer and enterprise - and test the product against the types of scenarios these users will create. You will oversee and steer the activities our manual testing team. That team is remote (near-shore and off-shore) and we are looking for someone with multiple years of experience managing a similar testing team. You will report to the head of our Business Platform Engineering team.

In this role you will:

• Coordinate and evaluate bugs and product limitations with development and product teams
• Coordinate and automate the daily push process for the product
• Manage manual testing team with responsibility for quality and costs with the goal of looking for, reliably reproduce, and document defects before they help customers
• Work with all teams to adjust our testing strategy to incorporate upcoming product changes (e.g. features) or to enhance the security and robustness of our product
• Coordinate with our customer promotes team about current defects and fixes
• Find insights from reported defects to improve the product, e.g. through test automation
• Channel the mindset of a multiple user personas across different industries and build/test documents that these users might create
• Aid Coda users who are having product issues

You may be a great fit for this role if:

• You are excited about the idea of always learning
• You are a perfectionist who obsesses about product quality
• You are naturally thorough and creative in finding holes in the product.
• You have 7+ years of relevant experience

How we care for our Codans!

Starting on your first day of employment, Coda offers a wide range of benefits and perks that support eligible employees and their family members. Some of our benefits include:

• Medical, Dental, Vision and Life Insurance
• 401k
• Optional Remote or in-office work
• Commuter Benefits
• Cell & Internet Subsidy
• Lunch Subsidy
• Fitness Subsidy
• Parental Leave
• Annual Educational Stipend

At Coda, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Coda believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.