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QUALITY ASSURANCE SPECIALIST

Duties

A GS-1910-9, QUALITY ASSURANCE SPECIALIST:

  • Develops the AASF Quality Management Plan (QMP) that documents the management and operational policies and procedures to ensure work processes, products, or services satisfy expectations and quality standards.
  • Reviews Army materiel maintenance policies and operational procedures. Assesses quality assurance programs of other Department of Defense (DoD) services, and analyzes commercial maintenance practices to establish a comprehensive Quality Program (QP) for the AASF.
  • Develops quality assessment plans to evaluate and improve quality of maintenance production and work processes.
  • Develops local regulations and/or operating instructions for implementation of the quality assurance and reliability program and ensures compliance with procedures.
  • Serves as quality assurance authority in the AASF. Acts as a consultant to higher-ranking personnel on quality assurance/verification matters.
  • Ensures that appropriate directives and operating instructions are current and complete. Reviews incoming publications to determine their applicability.
  • Monitors the AASF publication improvement system to include the recommended changes to publications and blank forms (DA Form 2028) and material deficiency, and Quality Deficiency Reports (QDR).
  • Manages the Safety-of-Flight (SOF) and Aviation Safety Action Message (ASAM) programs to ensure effective and timely accomplishment.
  • Reviews incoming SOF/ASAM for applicability to AASF supported equipment. Evaluates technical and materiel requirements for compliance.
  • Monitors aircraft acceptance/transfer inspections, aircraft configurations, and component time-change requirements.
  • Periodically reviews aircraft historical records and logbooks for accuracy and condition.
  • Performs equipment inventories; assures proper set up and calibration of electronic weighing apparatus; monitors aircraft weighing operations; verifies instrument readings, resolves weight and balance problems, and certifies weight and balance computations.
  • Performs command directed quality inspections and special inspections for all aspects of aircraft and associated equipment.
  • Certifies and maintains files of personnel authorized to perform quality inspections.
  • Performs management and compliance reviews over a wide range of functions within the AASF.
  • Investigates equipment failure trends on aircraft airframes and components and systems.
  • Conducts formal training of quality assurance and quality compliance principles, procedures, techniques, and skills.
  • Provides refresher training for the maintenance of AASF quality standards.
  • Reviews and evaluates quality compliance inspections performed by production units.
  • Audits the inspection process and methods, analyzes inspection reports, and re-inspects samples of inspections performed.
  • Serves as the primary point of contact (POC) to, and provides liaison services between, the AASF and external organizations regarding QA matters.
  • Serves as the Contracting Officer Representative (COR) for a life cycle contractor support aircraft maintenance contract to ensure contract compliance with written procedures as required.
  • Other duties as assigned.


  • The above duty description doesn't contain all details of the official position description. A copy of the entire position description can be found on FASCLASS by clicking the following link: (PD# D1065000).

Requirements

Conditions of Employment

MILITARY REQUIREMENTS:

Military Grades: E5-E7

Compatible Military Assignments: 15T or 15U series

  • Applicants need not be assigned to the position or possess the MOS to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain MOS within 1 year of appointment action.

  • Participation in direct deposit is mandatory.

  • All soldiers, civilian employees, and contractor employees who drive Army-owned or leased vehicles must complete the Army Avoidance Course (AAC) training when they start working for the Army. Must have a valid Washington state and military driver's license. Must be able to obtain a Government Travel Card (GTC) and be able to attend all schools deemed necessary by the supervisor.

  • Males born after 31 December 1959 must be registered for Selective Service.

  • Must maintain membership in the WA National Guard for continued employment.

Qualifications

GENERAL EXPERIENCE:
Experience, education, or training involving planning, developing, or administering quality assurance programs (i.e., supporting the development, acquisition, production, use, maintenance, storage, and supply of products concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items). Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
  • Must have at least 24 months experience, education, or training, involving principles, techniques and accepted practices of quality assurance work (i.e., the application of statistical sampling techniques sufficient to perform assignments or preparation of technical reports on quality levels to identify specific problems). Experience in the application and theory of specialization using applicable publications. Experience in the preparation of technical reports on quality levels to identify specific problem areas and to recommend corrective action.

Education

Education Requirements:
High School Diploma or GED.

Substitution of Education for Specialized Experience:
Not Applicable.

To receive credit for Education, you must provide transcripts or other documentation of proof to support your Educational claims.

Additional information

  • If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

  • Military Technicians are ineligible for enlistment, retention, and student loan repayment bonuses. Acceptance of a Technician position will terminate these incentives.

  • Military Technicians in the excepted service will wear the appropriate uniform while performing as a Technician.

  • Veteran's preference does not apply to National Guard Technician positions in accordance with Title 32 USC 709 (f).

EQUAL OPPORTUNITY: The WA National Guard is an equal opportunity employer. Selection for this position will be filled without regard to race, color, religion, national origin, gender, marital status, or political affiliation.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

  • "Position is subject to an additional 10% group retention incentive"
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

  • Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
  • Knowledge of specific product characteristics and attributes, including associated test procedures and equipment to detect deficiencies in various production/rework processing areas.
  • Comprehensive knowledge of assigned aeronautical systems and equipment including critical quality characteristics, manufacturing -methods, and special processes.
  • Responsible for planning, development, and implementation of quality and reliability plans for logistical support of complex aircraft and associated systems.
  • Planning and completing the work to include: the overall plans and approaches based on the technical requirements, monitoring the application and effectiveness of controls and methods; and adjusting quality assurance activities as indicated by quality data trends or conditions.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you are required to submit a complete Application Package which includes:

    • Resume showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed
      • Resumes exceeding 25 pages will not be considered.
    • Mil Form 174
    For access to Required Documents please refer to: http://mil.wa.gov/federal-human-resources

    Applicants may also submit the following supporting document type(s),which may not be required for all applicants: Cover Letter, DD-214,SF-50, and Transcript.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

    A complete application package must be submitted by 11:59 PM (EST) on 09/30/2023 to receive consideration. Failure to submit all required documents by the closing date will result in disqualification.

    To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

    Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

    After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

    You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

    To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/

    Agency contact information

    WA HRO Staffing Section

    Phone

    253-512-8260

    Email

    ng.wa.waarng.list.hro-usajobs@army.mil

    Address

    Army Aviation Support Facility 1
    Bldg 3106 2nd Division DR
    Joint Base Lewis-McChord, WA 98433
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. You are encouraged to reach out to our office to verify that all required application materials have successfully been uploaded prior to the announcement closing. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

To apply for this position, you are required to submit a complete Application Package which includes:

  • Resume showing work schedule, hours worked per week, dates (format should include Month and Year) of employment and duties performed
    • Resumes exceeding 25 pages will not be considered.
  • Mil Form 174
For access to Required Documents please refer to: http://mil.wa.gov/federal-human-resources

Applicants may also submit the following supporting document type(s),which may not be required for all applicants: Cover Letter, DD-214,SF-50, and Transcript.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • National Guard & reserves

    Current members, those who want to join or transitioning military members.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Nationwide: All Members of the Washington Army National Guard, or U.S. Citizens willing to join the Washington Army National Guard

National Guard Soldiers serve both community and country. Our versatility enables us to respond to domestic emergencies, overseas combat missions, counterdrug efforts, reconstruction missions and more. The Guard always responds with speed, strengt...

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DATE POSTED
June 23, 2023

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