Quality Manager

The Quality Manager manages all Quality Control department activities, provides Q.C. Engineering services to Production Engineering and serves as the Management Representative for ISO/TS 16949 compliance audits. The incumbent interacts with people at all levels within the company as well as with external contacts including auditors.

The incumbent must have strong human relations skills, strong oral and written communications skills and a demonstrated ability to effectively supervise subordinates and foster teamwork. S/he must demonstrate the ability to make good decisions under pressure, to determine when, where and how to take decisive action and to know what course to take when faced with complex issues.

The incumbent must be customer-focused, results-driven and be able to analyze quality data and make recommendations for improvement of the Quality system. S/he must have experience influencing others and driving change in organizations for continuous improvement efforts. Must have extensive technical production knowledge and as such, must have an engineering background and education, as well as substantial training and competency in quality control techniques.