Strategic Partner Engagement Manager - AWS + Adobe + ServiceNow

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Strategic Partner Engagement Manager - AWS + Adobe + ServiceNow

Why We Have This Role

The Strategic Partner Engagement Manager is responsible for developing and maintaining strategic partnerships to drive business objectives and revenue growth. This role primarily focuses on managing relationships with strategic Technology, Implementation, and Global Systems Integrator (GSI) Partners. The individual in this position will play a key role in identifying and securing new partnership opportunities, negotiating contracts, and driving successful collaborations for the organization. Partner Engagement Managers are critical to helping Qualtrics scale through thoughtful and committed partnerships.

How You’ll Find Success

• Develop and deploy a joint partnership go-to-market (GTM) strategy outlining objectives, gap resolution, and key revenue initiatives that will be the focus for the partnership.  This could include sales enablement, marketing gaps, partner account management, account strategy, etc.  
• Identify and prioritize joint revenue generating opportunities and collaborate with internal teams to leverage partners effectively.
• Align internal and partner resources based on the needs and objectives of both organizations.  Resource coordination includes cross-functional collaboration with Marketing, Legal, Product, Finance, Sales, Delivery Support, XM Success, and Executives. 
• Develop project plans, timelines, and deliverables to drive the successful execution of collaborative initiatives to drive revenue growth, enhance customer acquisition, and ensure delivery success. 
• Create alignment between Executives, Ecosystem, Sales, Marketing, and Product teams and lead operational cadence to deliver results.

How You’ll Grow

• Become a Subject Matter Expert (SME) on details of unique partnership agreements and the opportunities they present.
• Lead and refine partner specific operational processes and procedures such as deal management, opportunity forecasting, and partner reporting. 
• Work with partners on the creation of Intellectual Property and joint technology solutions to create differentiated market offerings.  
• Support strategic initiatives in emerging markets such as new reseller or product agreements.  
• Partner with Qualtrics’ leadership to eliminate channel conflict and build effective rules of engagement
• Develop domain knowledge of the XM category which includes Customer Experience (CX) and Employee Experience (EX)

Things You’ll Do

As a Partner Engagement Manager on the Global, Strategic Partner Team you will drive revenue growth by establishing and growing relationships between your partner(s) and Qualtrics, writing and executing joint GTM plans globally, managing the business against revenue targets and Key Performance Indicators (KPIs), and managing operational cadences with some of the world’s most exciting companies. 

You should have deep partner experience to understand how to work and build with GSIs as well as a sales background that enables you to manage joint go-to-market (GTM) efforts and to easily collaborate with enterprise customers and sales executives. You should be familiar with Software as a Service (SaaS) and cloud services. Key responsibilities include:

• Create and drive the GTM strategy with your partner(s)
• Understand your partner's targeted accounts and industries to align with Qualtrics territories and sellers
• Coordinate the efforts between your assigned partner(s) and Qualtrics sellers on opportunity approach, value proposition, key players, relationships, deal strategies, services pricing, and implementation strategy
• Exceed assigned revenue quota on a quarterly and annual basis
• Negotiate new partnership agreements and go-to-market constructs
• Produce Monthly revenue forecasts for Ecosystem and sales leadership
• Facilitate Quarterly Business Reviews with partners & key Qualtrics stakeholders
• Coordinate enablement training for partners and Qualtrics stakeholders
• Participate in industry trade shows & events
• Manage operational elements such as pipeline/forecasting

What We’re Looking For On Your Resume

• Undergraduate or graduate degree 
• 6+ years of partner experience (direct sales experience a plus)
• Experience developing and executing partner strategies
• Experience selling in the HR / Talent / Employee Experience space is preferred
• Consistent achievement of quota, KPIs, MBOs, or other sales-related metrics
• Demonstrated career progression with increasing responsibility over time
• Proven track record of establishing, managing, and growing GSI relationships 
• SaaS experience 

What You Should Know About This Team

• Our team is a group of driven individuals who are intelligent, organized, dedicated, and overall great humans. 
• Goal-Oriented Approach: We pride ourselves on being a team that not only understands but contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals.
• Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme. We work together to accomplish our goals and support the rapid growth of Qualtrics. 

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• $1800 Experience bonus to be used for an “Experience” of your choosing.
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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