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Technology Account Partner - Brussels

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

  • Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.  
  • You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem 
  • You’ll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value. 
  • You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.  
  • You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success  
  • You will make sure that the Quantexa platform is adopted operationally.  
  • You will drive and own governance and relationships through strong quarterly business reviews. 
  • You will ensure customers renew their relationship with Quantexa  

What you’ll bring. 

  • Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. 
  • Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. 
  • Relationship Management: You have an aptitude for fostering and nurturing professional relationships.  Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor. 
  • Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. 
  • You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

  • Competitive salary and company bonus 
  • 20 days annual leave (with the option to buy up to 5 days) + 12 compensation days + birthday off!
  • Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period
  • Health & Wellbeing: Private Healthcare, EAP, Well-being Days, Calm App, Gym Discounts
  • Team's Social Budget & Company-wide Summer & Winter Parties
  • Tech & Cycle-to-Work Schemes
  • Volunteer Day off

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It's all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

Start. don’t stop – Apply 

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Technology Account Partner - Brussels, Quantexa

As a Technology Account Partner at Quantexa, you'll be stepping into a role that celebrates both the power of data and the spirit of collaboration. Here at Quantexa, we believe that when great minds come together, amazing things happen. Your main responsibility will be to advise on the insightful capabilities that our data solutions can deliver, ensuring that customers can extract maximum value from their data. You will translate complex technical components into actionable insights for the customer, guiding them to make informed decisions that not only solve immediate challenges but also foster long-term success. Collaboration is key; you’ll work closely with our sales teams and customers to define a future vision for decision intelligence. Additionally, you’ll ensure that the Quantexa platform is seamlessly integrated into operational processes, overseeing all aspects of governance and maintaining strong relationships through regular business reviews. It’s not just about the numbers; it's about understanding the needs of our customers and growing those relationships, ensuring their continued engagement with Quantexa. If you're passionate about technology and customer success, and you're looking to make a real impact within a diverse and thriving culture, then this is the role for you. Join us in our mission to help businesses grow through better data solutions, and let’s create something incredible together.

Frequently Asked Questions (FAQs) for Technology Account Partner - Brussels Role at Quantexa
What are the responsibilities of a Technology Account Partner at Quantexa?

A Technology Account Partner at Quantexa plays a crucial role in advising customers on how to leverage the power of their data. This involves understanding customer needs, guiding them on the right solutions, overseeing platform adoption, and ensuring strong customer relationships through quarterly business reviews and ongoing support.

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What qualifications do I need to become a Technology Account Partner at Quantexa?

To become a Technology Account Partner at Quantexa, you should have a strong dedication to customer focus, technology expertise in areas such as data management or fraud detection, and excellent relationship management skills. A consultative approach and an analytical mindset for problem-solving are essential.

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How does Quantexa ensure customer satisfaction as a Technology Account Partner?

Quantexa emphasizes a customer-centric approach where the Technology Account Partner actively engages with clients to understand their needs and challenges. By providing tailored solutions, conducting regular business reviews, and fostering strong relationships, Quantexa ensures high levels of customer satisfaction and loyalty.

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What kind of career development opportunities does Quantexa offer for Technology Account Partners?

Quantexa is committed to employee growth and provides numerous opportunities for career development for Technology Account Partners. This includes access to ongoing training, mentorship programs, and a collaborative work environment where employees can enhance their skills and advance their careers.

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What makes the company culture at Quantexa unique for a Technology Account Partner?

The culture at Quantexa is centered on collaboration, inclusion, and celebration of diversity. With team members from various backgrounds, speaking over 20 languages, and sharing the common goal of leveraging data for business growth, a Technology Account Partner will thrive in this supportive environment.

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Common Interview Questions for Technology Account Partner - Brussels
What experience do you have in advising clients on data solutions?

In your answer, focus on any relevant experience where you've successfully guided clients through selecting and implementing data solutions. Highlight specific projects and the impact your advice had on the client's success.

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How do you prioritize customer needs when working on technology projects?

Discuss your approach to understanding customer requirements, such as conducting needs assessments or regular check-ins. Emphasize communication and collaboration with both customers and internal teams to align technology solutions to their strategic goals.

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Can you describe a successful project you managed as an Account Partner?

Share an example of a project that showcases your skills in project management, relationship building, and delivering results. Highlight what made the project successful, customer feedback, and lessons learned.

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How do you stay updated on the latest technology trends in data management?

Mention the resources and strategies you use to stay informed, such as industry publications, online courses, webinars, or networking within professional organizations. This shows your commitment to continuous learning.

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What strategies would you use to ensure continuous engagement with your clients?

Talk about maintaining regular communication, setting up quarterly business reviews, and identifying opportunities for upselling or cross-selling services. Demonstrating knowledge of your client’s needs is key.

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How would you approach a difficult customer situation?

Describe a proactive problem-solving approach—listening to their concerns, gathering necessary information, and collaborating with them to find a resolution. Show that empathy and understanding are crucial.

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What success metrics do you think are important for a Technology Account Partner?

Explain that success metrics could include customer satisfaction scores, retention rates, upsell/cross-sell success, and project delivery timelines. Stress the importance of aligning metrics with business outcomes.

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How would you contribute to Quantexa’s team culture?

Discuss how you value diversity, collaboration, and team success. Mention activities or practices you promote to foster a positive work culture and how you connect with colleagues to achieve common goals.

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What do you know about Quantexa and its solutions?

Demonstrate your knowledge about Quantexa’s mission and offerings by discussing its focus on data-driven insights and decision intelligence. Mention how their unique value proposition aligns with your career goals.

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Why do you want to work as a Technology Account Partner at Quantexa?

Share your passion for data and technology, and express your admiration for Quantexa’s culture and mission. Explain how the role aligns with your skills and career aspirations, focusing on your eagerness to contribute positively.

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Quantexa’s Contextual Decision Intelligence is a new approach to data that gives organizations the ability to connect internal and external data sets to provide a single view, enriched with intelligence about the relationships between people, pla...

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DATE POSTED
January 6, 2025

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