Quench Shared Services HR Generalist

About Quench

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.  We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.  

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com. 

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Position:

In partnership with our Director of Employee Relations and Engagement, as our Shared Services HR Generalist, you will lead HR operations across the US, working hand-in-hand with our US-based teams. Your responsibilities go beyond mere administrative tasks; you will bring energy and efficiency to our HR functions. We value your sharp insights and proactive problem-solving skills to address our unique organizational challenges.

This role requires a strong focus on regulatory compliance and adherence to company protocols while providing innovative solutions to overcome organizational obstacles. In addition to managing essential employee relations, engagement, and compliance programs, you will act as a crucial bridge between leaders and HR Shared Services teams at Culligan and Quench, ensuring the successful implementation of strategic HR initiatives.

• Cultivate strong partnerships and serve as a trusted advisor to managers on HR-related matters, including basic employee relations, performance management, and organizational development.
• Act as a liaison between managers and HR leadership, effectively communicating HR initiatives and updates.
• Coordinate with client teams and Human Resources Shared Services teams regarding all employment activity (i.e., hiring, employee relations, compliance, terminations, etc.).
•  Assist in conducting and resolving escalations regarding employee complaints and concerns.

• Support assigned TA Partners and leaders as they navigate the end-to-end recruitment processes, including job posting, sourcing, screening, interviewing, and onboarding.
• Collaborate with hiring managers and Talent Shared Services resources to understand staffing needs and develop effective recruitment strategies.
• Ensure compliance with employment laws and company policies throughout the recruitment process.
• Facilitate and ensure compliance with Talent and Performance Management programs.

•  Monitor and amplify company policies, programs, and procedures in the areas such as development, total rewards, compliance, and engagement to attract, retain, and motivate team members.
• Manage compliance with federal, state, and local laws and regulations relating to employment-related requirements.
• Ensure accurate management of employee information, such as personal data, compensation, performance reviews or evaluations, disciplinary actions, and terminations/separations of employment.
• Assist with HR Audits as applicable.
• Gather and analyze HR data to identify trends, challenges, and opportunities; Provide insights and recommendations to HR and business leaders to drive informed decision-making.

• 3-5 years of progressive HR experience demonstrating a deep understanding of HR practices and regulations.
• Strong grasp of US employment laws and regulations.
• Proven track record in recruitment, including sourcing, interviewing, and onboarding.
• Experience in basic Employee Relations.
• Exceptional interpersonal and communication skills.
• Proficiency in HRIS systems.
• Strong organizational skills and attention to detail.

• Experience in HR business partnering or consulting.
• Ability to plan and execute employee initiatives aligned with the company's People Strategy.
• Familiarity with data analysis and reporting tools.
• Proactive approach to addressing HR challenges and opportunities.

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Employee Referral Program

At Quench, we understand that our greatest asset is our team members, and we value your support in helping us discover exceptional talent. That is why we are excited to introduce the new Quench Talent Referral Program – an innovative initiative designed to recognize and reward your contributions to our growing team. 

To learn more about this program please click the following link: https://onfirstup.com/Quench/quench/contents/36946818?tok=adda9212-c825-4dce-9271-d086ecfcc707_17847637