RaaS Product & Commercial Strategy Lead - job 2 of 2

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: As PayPal and PayPal Braintree continues to expand and deepen our Risk-as-a-Service (RaaS) product suite, we are looking for a Product and Commercial Strategy Lead to drive our global commercial strategy for our RaaS customers. This lead will establish and influence the global commercial and product strategy for new business acquisition, growth of existing customers within the RaaS areas, working in tandem with the GM of RaaS. They will also oversee the enablement of new product and feature adoption across our customer base. You will own bringing our key commercial offerings to market and aligning our Commercial, Marketing, Operational, and Product teams with those offerings. You will be responsible for the commercial success of all customers within the RaaS vertical.

Job Description:

Job Description:

As a product and commercial strategy lead for Risk-as-a-Service, your primary responsibility shall the following:

• Own the growth, adoption, and usage of the RaaS suite of products around the world.
• Develop and maintain segmentation of our customer portfolio and identify opportunities to expand into new markets and/or products, in collaboration with the Product Marketing team.
• Collect feedback on existing products and solutions from our global customer base (and our Sales/Account Management teams) and align with our Product teams on how to best prioritize the development of new solutions.
• Analyze customer pain points throughout the product delivery lifecycle (sales, integration, support etc) and work internally to establish efficient processes to alleviate these pain points.
• Partner with Product and Engineering to build out product-specific and vertical-specific value propositions and identify competitive differentiation in key areas.
• Develop revenue opportunities and define managed services offerings for our clients globally, working in tandem with the pricing strategy team.
• Shape our go-to-market strategy and positioning for our critical product areas and communicate this in an actionable way to our global Sales & Account Management organization.
• Represent RaaS internally and externally as a thought leader in various forums, customer engagements and industry events.

Job Requirements:

• 5+ years of experience working in product or strategy roles for customer facing products or businesses
• Understanding of the payments and preferably, risk management technologies.
• Proven analytical and quantitative skills; ability to use hard data and metrics to back up business decisions
• Ability to juggle multiple priorities and thrive in fast-paced environments
• Strong problem-solving abilities - you can cut through the noise and laser focus on what really matters
• Ability to clearly communicate user experience issues and service specifications to both business and technical audience using requirements documents, use cases and desired outcomes.
• Team player with ability to interface and build relations at all levels
• "Can do” attitude, team player, fun, energetic personality, works well under pressure.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $107300 to $259600

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.