Partner Account Manager

Rain is a venture-backed fintech with a mission to enable billions of people to reach financial freedom. Our first product gives employees instant access to their earned wages, enabling people to start their journey to financial success. Rain is the fastest-growing startup in the category and was incubated with QED Capital, a top fintech venture fund.

As a Partner Account Manager (PAM), you will play an important role in facilitating alignment between Sales and Rain's Strategic & Channel Partners (e.g., leading HR software platforms) to drive joint opportunities. You will be responsible for crafting and executing a development strategy with Partners alongside Rain's Sales Leadership. You will be accountable for the overall wellbeing of the partnership by supervising customer health, selling into additional parts of the business, driving adoption, supporting the billable areas of the business, and acting as a partner concern point for issues. You are a dynamic, thoughtful professional who builds strong relationships among diverse stakeholders at a variety of levels with ease and is looking for a career-defining new challenge. If that describes you and you meet the requirements outlined below, we'd love to hear from you!

Responsibilities

- Project manage and lead relationship between Rain Instant Pay and our partners (e.g., leading HR software platforms) by establishing a trusted advisor relationship across the customer's organization, from Executive Sponsors to day-to-day contacts; work to ensure partner customers are getting value from our service

- Sell through partner organizations in coordination with partner

- Work with marketing to develop promotions & campaigns specific to the partner

- Be the face of Rain for the partner customerBe the face of Rain at partner events and conferences

- Work cross functionally with internal teams, including sales, customer success, product, engineering, marketing, and support, to ensure that partner customer expectations are met and exceeded

- Represent the voice of the channel partner with leadership teams by engaging in product discussions, translating customer usage and feedback into actionable insights, and feature ideas

- Support the build and demonstration of client success stories to be evangelized among business prospects and industry experts

- Use customer relationships as needed for prospect references

Requirements

- Experienced in 5+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization

- Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships

- Significant experience working with Partner or Enterprise customers and navigating vast organizations with multiple stakeholders in multiple departments

- Strong communication skills, a curious mindset, and attention to detail

- Strong project management and ability to coordinate across teams to execute

- Excellent interpersonal skills.

- Ability to build relationships and become a trusted advisor

- Handle large volume of email, chat, and phone conversations

- Maintain high levels of customer satisfaction and nurture client health

- Extensive Travel (30%+)

Who We Are:

Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday. 

How we care for our team: 

Along with competitive salaries, Rain offers great benefits including:

Flexible PTO

Medical, Dental, Vision, Life, Disability coverage 

Parental leave

Monthly WFH stipend 

Equity options

As an equal opportunity employer, Rain is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you need accommodation in the recruiting process due to a disability, please email globalpeopleteam@rain.us or let your recruiter know.