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Field Marketing Manager - Atlanta

Company Description

*Candidates must live in or relocate to market* 

Restaurants will always be the center of our business.  As we strive to achieve Raising Cane’s Vision, we leverage multiple partnerships to expand our global footprint while maintaining a local presence & identity through great teamwork!  In addition, to Vendors, Franchise and RSO Partners, Restaurant Support Business Unit Team Partners & Crewmembers are critical to our success!

At Raising Cane’s, we support our Restaurants with both Business Unit & RSO support.  Our commitment & dedication to Restaurant support is a competitive advantage!  Business Unit Support Crewmembers are aligned to a specific Business Unit defined as either a Region, Market or Area.  The Business Unit Teams are comprised of Support Crewmembers who are functional experts in various disciplines.  The various Support Departments or Functions are led by best-in-class experts.  The RSO Support Department / Functional leader is responsible for the hiring, training, personnel management, development & functional routines for the Business Unit Crewmembers.

Job Description

The Business Unit Leader will lead & direct the Business Unit Team.  With alignment from Department / Function leaders, the Business Unit Leaders will determine & direct the day to day priorities of Business Unit Crewmembers.  The Business Unit Leader will set priorities & goals for the Business Unit Team that are aligned to Company objectives & plans so there is a singular message and clarity in priorities for the entire Business Unit Team.   The Business Unit Crewmembers will leverage their functional expertise to develop strategies, tactics and plans that help the Business Unit achieve its’ goals.

Restaurant Marketing is the implementation of the Raising Cane’s brand and Marketing Strategy.  At Cane’s, Restaurant Marketing is executed through localized “Caniac” (Grass-Roots or Neighborhood) Marketing, Media & Public Relations, Sponsorships (paid partnerships with “for profit” organizations) and Active Community Involvement initiatives (paid & non-pad partnerships with “non-profit” organizations).

The Area Leader of Marketing (ALM) will lead the development and execution of Restaurant & DMA level marketing plans that are aligned to brand standards and designed to achieve Business Unit goals.  In addition to consistently driving Customer traffic, goals will include establishing a strong brand with clear market positioning to increase brand loyalty.  The ALM will be responsible to evaluate the effectiveness of marketing strategies, tactics & programs and provide feedback, collaborate with the RSO (Restaurant Support Office) Marketing function to influence the evolution of programs, systems & processes. 

Primary Responsibility – Support Restaurants

  • Collaborates with Business Unit leaders to evaluate the marketing readiness of each Restaurant to establish support approach and expectations – frequency and execution of touch points varies with Operator tenure and individual Restaurant performance
  • Train the Restaurant Marketing System to New Operators and provide ongoing training of new marketing initiatives and existing programs
  • Responsible for enforcing Raising Cane’s brand standards and Restaurant Marketing philosophies

Secondary Responsibility- Support Business Unit(s)

  • The ALM is responsible for developing and executing business unit marketing plans that include specific marketing objectives (Sales, Customers, ROI & Brand Loyalty goals)
  • Uses aligned to ROI methodologies to measure the effectiveness of marketing plans and recommend adjustments as needed

Tertiary Responsibility – Support Function

  • Participate in ongoing training of new and existing marketing programs and philosophies
  • Identify support needs for the Restaurants to inform RSO projects, priorities and resources

Required Core Competencies

  • Team oriented, collaborative & culturally aligned (Work Hard & Have Fun!)
  • Restaurant Support focused!                                          
  • Sales driven & Profit smart
  • Exercises good judgment & decision making
  • Internally motivated & trustworthy
  • Problem solver, analytical, detailed & process oriented
  • Self-starter, organized and able to manage multiple priorities (project management)
  • Excellent interpersonal & communication skills
  • Ability to establish goals and convert plans into action
  • Data-driven and Results oriented

Qualifications

  • Bachelor’s Degree Required (Marketing & Communications degree preferred) or relative experience in a field marketing role
  • 3-5 years of Marketing experience required
  • Field Marketing experience in a multi-unit restaurant /retail environment (“trade area based” marketing planning & execution)
  • Knowledge and experience working with media and sponsorships including establishing new & maintaining relationships, negotiating contracts, implementing assets and assessing impact
  • Possess a valid driver's license

Position/Role Requirements

  • General knowledge of core marketing concepts and competencies
  • Operational mindset with strong interpersonal skills
  • Strong brand and financial acumen
  • Expert time management and project organizational skills

Business Unit Requirements

  • Acts as a role model, consistently represents & lives Cane’s Values
  • Adherence to Company “How We Do Business” requirements
  • Required to live within assigned Region, Area or Market (Home Base or Regional Office Base as assigned)
  • Ability to Travel 50-70%; within designated area

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Raising Cane's
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Todd Graves
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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
November 24, 2024

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What You Should Know About Field Marketing Manager - Atlanta, Raising Cane's

Are you ready to take the reins as a Field Marketing Manager in the vibrant city of Atlanta with Raising Cane’s? If you’re passionate about building brand loyalty while supporting our beloved restaurants, this position is just for you! As a Field Marketing Manager at Raising Cane’s, you will be the bridge between our culinary teams and the community. Your primary role will involve collaborating closely with Business Unit leaders to create tailored marketing strategies that encapsulate our unique brand identity and resonate with local audiences. You’ll not only develop impactful marketing plans but also train the restaurant teams on how to leverage grassroots marketing initiatives to ensure optimal execution on the ground. Your experience in the passion-driven field of marketing, wrapped in the restaurant industry, will be key to helping each location thrive. You’ll also be the go-to person for assessing marketing effectiveness, refining strategies, and ensuring that every initiative aligns with our overarching business goals. Whether you're engaging with community partners or evaluating marketing readiness, your input will be vital to the success of our operations. If you thrive in a fast-paced environment and enjoy collaborating with diverse teams while driving customer traffic, this dynamic role at Raising Cane’s might just be your next big adventure in Atlanta. Join us and let's set the stage for growth, engagement, and fun in our communities!

Frequently Asked Questions (FAQs) for Field Marketing Manager - Atlanta Role at Raising Cane's
What does a Field Marketing Manager at Raising Cane’s in Atlanta do?

As a Field Marketing Manager in Atlanta at Raising Cane’s, you will lead and direct marketing initiatives that foster community engagement and elevate brand loyalty. Your responsibilities will include developing localized marketing strategies, implementing ongoing training for restaurant teams, and assessing the effectiveness of various campaigns to align with business unit goals.

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What qualifications are needed for the Field Marketing Manager position at Raising Cane’s in Atlanta?

To become a Field Marketing Manager at Raising Cane’s in Atlanta, candidates should hold at least a Bachelor’s Degree, preferably in Marketing or Communications, along with 3-5 years of relevant marketing experience, ideally in a multi-unit restaurant environment. A strong operational mindset, interpersonal skills, and the ability to manage multiple priorities are also critical.

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How does the Field Marketing Manager support the restaurants at Raising Cane’s in Atlanta?

The Field Marketing Manager plays a key role in supporting Raising Cane’s restaurants by identifying their unique marketing needs, delivering training on brand standards and marketing philosophies, and collaborating on executing effective grassroots marketing tactics that drive customer traffic and sales.

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What skills are essential for a Field Marketing Manager at Raising Cane’s in Atlanta?

Essential skills for the Field Marketing Manager position at Raising Cane’s in Atlanta include strong project management and organizational skills, excellent interpersonal communication, analytical problem-solving abilities, and a solid understanding of marketing principles and brand management.

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What is the organizational culture like for a Field Marketing Manager at Raising Cane’s?

At Raising Cane’s, the culture is vibrant, team-oriented, and focused on having fun while working hard. As a Field Marketing Manager, you’ll be part of a collaborative environment where everyone is passionate about supporting the restaurants and building strong community connections.

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How much travel is involved for a Field Marketing Manager in Atlanta with Raising Cane’s?

The Field Marketing Manager position at Raising Cane’s typically involves travel ranging from 50-70% within the designated Atlanta area, allowing you to engage directly with the restaurants and the communities they serve.

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What type of projects might a Field Marketing Manager at Raising Cane’s in Atlanta lead?

A Field Marketing Manager at Raising Cane’s would lead projects related to localized marketing initiatives, community involvement activities, and media partnerships designed to enhance brand presence and drive customer engagement within the Atlanta market.

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Common Interview Questions for Field Marketing Manager - Atlanta
How would you define your approach to field marketing in a multi-unit restaurant setting?

When defining my approach, I emphasize understanding each restaurant's local market dynamics, building genuine relationships with operators, and leveraging data to create tailored marketing initiatives that resonate with customers.

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Can you provide an example of a successful marketing campaign you developed in a previous role?

Absolutely! In my last role, I launched a community partnership campaign that integrated local sponsorships and social media promotions, resulting in a significant increase in foot traffic and sales for several locations. Measuring the ROI helped fine-tune future campaigns.

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What strategies do you use to train restaurant teams on marketing initiatives?

I focus on interactive training sessions complemented by accessible documentation that outlines marketing best practices. I also encourage restaurants to share feedback based on their experiences to continually improve our programs.

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How would you assess the effectiveness of a marketing strategy in this role?

I utilize a combination of quantitative metrics, such as sales data and customer traffic statistics, and qualitative feedback from restaurant teams and customers to continuously gauge the effectiveness of marketing strategies and make necessary adjustments.

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How do you ensure that marketing initiatives align with the brand standards at Raising Cane’s?

I ensure alignment by continuously communicating brand values and marketing guidelines to all stakeholders, and by collaborating closely with the RSO Marketing function to maintain consistency in our messaging and strategies.

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Describe how you would approach a challenge when a restaurant is underperforming in marketing.

My approach would be to conduct an assessment of their specific circumstances—whether it's marketing execution, localized competition, or community engagement—and then work with the restaurant team to develop focused marketing tactics tailored to their situation.

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What role do community partnerships play in your marketing strategies?

Community partnerships are essential in my strategies as they provide local businesses, events, or organizations with mutual marketing benefits, increase brand visibility, and foster customer loyalty through community engagement.

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How do you handle conflicting priorities from multiple restaurant locations?

I prioritize by assessing which initiatives align closely with business objectives and offer the greatest potential impact. Open communication is key, allowing me to manage expectations and collaboratively determine resource allocation.

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What performance metrics do you find most valuable when evaluating marketing success?

Key performance metrics such as sales growth, customer traffic increases, social media engagement levels, and feedback from restaurant operators and customers are invaluable for evaluating overall marketing success.

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How do you plan to contribute to the company culture at Raising Cane’s as a Field Marketing Manager?

I plan to contribute by fostering a positive, collaborative environment where creative marketing ideas are encouraged, and successes are celebrated, all while remaining focused on our collective goal of elevating Raising Cane’s brand presence in the community.

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