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Field Marketing Manager - Los Angeles - San Fernando Valley

Company Description

*Candidates must live in or relocate to market* 

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.  

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Job Description

Your Role at Raising Cane’s:

The Area Leader of Marketing (ALM) is responsible for all local marketing efforts that support their restaurants within their areas. This includes leveraging their expert knowledge of the market, staying on top of changing market dynamics, using their market expertise to identify traffic drivers within each of their restaurant trade area, and creating and executing market and restaurant-level marketing plans. The ALM must remain nimble, constantly looking for ways to keep the brand top of mind. They are also responsible for leading the planning, negotiation, and execution of sponsorships that support their market. Additionally, this role directly supports each restaurant with day-to-day branding and marketing needs, always working in collaboration and alignment with their Business Unit (BU) team.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities:

  • Acts as the market expert, staying informed about market demographics, traffic drivers, competition, and other market dynamics impacting sales, and applies this knowledge to restaurant and market-level marketing plans
  • Serves as a brand ambassador within the market by being primary contact for community partners and building strong relationships within the community
  • Spends the majority of time in the market and the restaurants, connecting with the community, building relationships with community partners, promoting Raising Cane’s, and supporting restaurants in the designated area
  • Leads on- and off-site market-level activities that support the brand and local community
  • Oversees the planning and execution of active community involvement, including outreach to the local community and managing requests submitted through the community request system
  • Creates and executes market and restaurant-level marketing plans annually, with quarterly re-evaluations
  • Leads New Restaurant Opening (NRO) marketing planning and execution, including developing marketing plans, pre-canvassing activities, on-site support of pre-opening and opening days activities, and post-opening marketing support
  • Manages all aspects of the sponsorship process, including planning, negotiation, and partnership management, ensuring adherence to the approved sponsorship process and maximizing sponsorship benefits
  • Directly supports restaurants within the area with all marketing-related activities and questions
  • Enforces Raising Cane’s brand standards and marketing philosophies within the restaurant and market
  • Supports activations and activities planned at the support office level as needed
  • Prepares weekly, monthly, and quarterly business reports detailing the impact of marketing activities
  • Provides feedback to the RSO on campaigns, programs, and tools

Qualifications

Requirements for Success:

  • 3+ years of marketing experience
  • Field marketing experience in a multi-unit restaurant or retail environment
  • Knowledge and experience in planning and negotiating sponsorships, including establishing new relationships, negotiating contracts, managing relationships, implementing assets, and assessing impact
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Microsoft proficient: Excel, PowerPoint and Word
  • Able to travel up to 80% within the designated area and required to live within the assigned area
  • Able to work nonstandard hours, including nights and weekends, to support events and activities that support that promote the brand and restaurants within the market
  • Bachelor’s degree (Marketing & Communications degree preferred) or relevant experience in a field marketing role

Starting from $95,000 - $105,000 annually plus incentive*

  • The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

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Average salary estimate

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What You Should Know About Field Marketing Manager - Los Angeles - San Fernando Valley, Raising Cane's

As a Field Marketing Manager at Raising Cane’s Chicken Fingers in the vibrant San Fernando Valley of Los Angeles, you will play a pivotal role in driving our local marketing efforts. Your mission is clear: to become the expert in your market, knowing every traffic driver and competition detail to create effective and engaging marketing plans for our restaurants. Imagine spending your days actively connecting with the community, building relationships, and promoting our brand where it matters most. You’ll lead local activities, manage sponsorships, and overall ensure that Raising Cane’s remains top-of-mind for customers. This position requires a blend of strategic thinking and hands-on execution as you make substantial contributions to our growth goals. You'll spend a significant part of your time both inside and outside of our restaurants, making a tangible impact on the community and cultivating local partnerships. Your adaptable nature will help you juggle the various responsibilities that come with this fast-paced role, from reporting on marketing impact to executing restaurant opening plans. At Raising Cane's, we believe every team member is crucial, and as such, we are looking for someone with a marketing background, preferably in a multi-unit environment, to join our passionate crew. If you're eager to elevate our brand and serve our communities, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Field Marketing Manager - Los Angeles - San Fernando Valley Role at Raising Cane's
What are the primary responsibilities of a Field Marketing Manager at Raising Cane’s?

The primary responsibilities of a Field Marketing Manager at Raising Cane’s include managing local marketing efforts, building strong community relationships, and developing market-level marketing plans. This role demands a strong market knowledge to identify traffic drivers and support restaurants in day-to-day marketing activities.

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What qualifications do I need to become a Field Marketing Manager at Raising Cane’s?

To become a Field Marketing Manager at Raising Cane’s, candidates should have at least 3 years of marketing experience with a focus on field marketing in multi-unit restaurant or retail environments. A bachelor's degree, preferably in Marketing or Communications, is also desired.

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How does the Field Marketing Manager support local communities?

The Field Marketing Manager supports local communities by acting as a brand ambassador, leading market-level activities that foster community engagement, and responding to local partnership requests while promoting an active community involvement strategy that aligns with Raising Cane's values.

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What is the expected salary range for a Field Marketing Manager at Raising Cane’s?

The expected salary range for a Field Marketing Manager at Raising Cane’s is between $95,000 and $105,000 annually, along with potential performance bonuses and comprehensive benefits, making it a rewarding opportunity.

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What skills are essential for a Field Marketing Manager at Raising Cane’s?

Essential skills for a Field Marketing Manager at Raising Cane’s include strong communication abilities, proficiency in Microsoft Office applications, excellent organizational skills, adaptability, and the capability to manage multiple priorities in a dynamic work environment.

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Common Interview Questions for Field Marketing Manager - Los Angeles - San Fernando Valley
How do you approach creating a local marketing plan for a restaurant?

When creating a local marketing plan for a restaurant, I begin by analyzing market demographics and identifying traffic drivers. Then, I develop tailored strategies, ensuring they align with Raising Cane's brand values, and involve collaborations with community partners.

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Can you provide an example of a successful sponsorship you’ve managed?

Certainly! I once secured a sponsorship with a local sports team that increased our brand visibility and community engagement. By negotiating the terms and ensuring the execution met our objectives, we saw a significant uptick in foot traffic during game days.

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What strategies do you use to maintain community relationships?

I prioritize open communication and regular outreach, attending local events and meetings to build rapport. Additionally, I follow up after collaborations to assess impact and strategize for future partnerships.

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How do you measure the success of marketing initiatives?

To measure the success of marketing initiatives, I analyze key performance indicators such as increased foot traffic, social media engagement, and overall sales growth, complemented by feedback from community partners.

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Describe your experience with online marketing for restaurants.

I have managed various online marketing campaigns, including social media, email marketing, and website content, optimizing for local SEO. This multi-channel approach has successfully driven awareness and resulted in increased customer visits.

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How would you handle insufficient marketing results?

If marketing results were below expectations, I would first analyze the data to identify root causes, then adjust the marketing strategy as needed, incorporating fresh ideas while leveraging community feedback to enhance effectiveness.

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What tools do you use for marketing project management?

I typically use project management tools like Trello or Asana to keep track of campaigns and deadlines. These tools help me organize tasks and ensure all team members are on the same page throughout the process.

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How important is flexibility in a Field Marketing Manager role?

Flexibility is crucial in a Field Marketing Manager role as market dynamics can change rapidly. Adapting to new challenges and seizing opportunities ensures that our marketing initiatives remain relevant and impactful.

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Can you discuss your experience in multi-unit restaurant marketing?

My experience in multi-unit restaurant marketing includes coordinating campaigns across multiple locations, ensuring brand consistency while tailoring messages to specific community needs, which has been essential for driving collective engagement.

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What would you do on your first 30 days as a Field Marketing Manager at Raising Cane’s?

During my first 30 days as a Field Marketing Manager at Raising Cane’s, I would focus on understanding the local market, meeting the restaurant teams, and assessing existing marketing initiatives to identify opportunities for improvement and collaboration.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
January 3, 2025

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