human resources coordinator

human resources coordinator.- dallas , texas- posted 8 days agojob detailssummary- $23 - $25 per hour- temporary- high school- category business and financial operations occupations- referenceAB_4597150job detailsRandstad Professionals is currently seeking a Human Resources Coordinator for a Beverage Distributor company in Dallas, TX. This Contract position would require you to work a Hybrid schedule with up to 12 days Onsite. Please review the job description below and if you would like to be considered please with your resume today. Qualifications:- Bachelor's degree in Human Resources, Business Administration, or related field preferred.- Proven experience in customer service or employee support roles.- Interpersonal and communication skills, both written and verbal.- Ability to handle confidential information with discretion and professionalism.- Excellent organizational skills and attention to detail.- Proficiency in using case management systems (e.g., ServiceNow) preferred.- Knowledge of HR practices, benefits administration, and payroll processes is a plus.- Ability to work independently and as part of a team in a fast-paced environment.- Flexibility to adapt to changing priorities and situations.salary: $23 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities- Provide high-quality customer service to employees, managers, and HR Business Partners across all areas of company operations.- Handle inquiries tactfully and discreetly, especially when dealing with sensitive or confidential information.- Respond promptly and accurately to inquiries via phone, email, or other points of contact.- Triage and escalate issues to Tier 2 specialists as necessary, ensuring swift resolution.- Follow up with employees post-issue resolution to ensure satisfaction.- Efficiently manage and close cases within established Service Level Agreements (SLAs).- Log all cases into the company's case management system (ServiceNow) accurately and promptly.- Assess employees' needs and provide appropriate solutions using knowledge databases and reference materials.- Collaborate with internal partners such as Benefits, Shared Services, and Payroll to provide valid and accurate information.- Guide employees through benefit enrollment processes via self-service portals.- Collect and validate data required for manual employee transactions and escalate for processing.- Participate in pre and post-implementation activities related to company initiatives.- Support inquiries related to company programs, natural disaster/crisis events, and annual programs.Skills- Human Resources- Case Management- Benefits Administration- Service NowQualifications- Years of experience: 3 years- Experience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.JWjames wagner- james.wagner@randstadusa.com