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Business Development Manager Italy

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

 

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Italy.

Job Responsibilities

  • Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
  • Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
  • Build and maintain a strong, long-lasting relationship with new and existing partners;
  • Account management of an assigned portfolio of partners, including the first level of support;
  • Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
  • Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
  • Control of compliance with commercial conditions by partners, including the payment flow;
  • Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
  • Provide market & competitive environment analysis;
  • Provide regular comprehensive reporting through CRM and internal systems; 
  • Initiate API deals with potential and existing partners.

  • Relevant Experience. Minimum of 2 year of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
  • Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
  • Language knowledge. Fluent in Italian and English;
  • Travel Requirements. Up to 40% of travel time may be required;
  • Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers;
  • Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
  • International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Competence in API technology deals is a plus.
  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.
What You Should Know About Business Development Manager Italy, RateHawk

If you have a passion for travel and an eye for business, joining RateHawk as a Business Development Manager could be your dream role! As part of the Emerging Travel Group, which is renowned for revolutionizing the travel tech landscape, you’ll be taking on a vital position that directly impacts our sales efforts across Italy. In this remote position, you will spearhead initiatives to sign new partners, such as tour operators and travel agencies, while providing them with top-notch training on our innovative systems. Building and nurturing long-lasting relationships is key, and you’ll be managing an exciting portfolio of partners, ensuring they receive exceptional support. You’ll also travel approximately 40% of the time—perfect for those who thrive in dynamic environments! If you have over two years of experience in business development within the travel industry and are fluent in both Italian and English, we want to hear from you! With a supportive and ambitious team, this role grants you the flexibility to work remotely, alongside access to various development programs and corporate perks. Let’s make travel more rewarding together, one partnership at a time!

Frequently Asked Questions (FAQs) for Business Development Manager Italy Role at RateHawk
What are the key responsibilities of a Business Development Manager at RateHawk?

As a Business Development Manager at RateHawk, your primary responsibilities will include developing and implementing sales strategies to hit targets, signing up new partners like travel agencies and tour operators, and maintaining strong relationships with existing clients. You will also manage accounts, provide training, assess market conditions, and execute commercial deals, while ensuring compliance with payment flows.

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What qualifications do I need to become a Business Development Manager at RateHawk?

To qualify for the Business Development Manager positions at RateHawk, candidates should have a minimum of two years of successful experience in the travel industry, particularly in sales and account management, along with in-depth knowledge of B2B travel networks. Fluency in Italian and English is required, and having experience with API technology is a valuable plus.

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How does RateHawk support the professional development of its Business Development Managers?

RateHawk offers various internal programs focused on adaptation, soft skills development, and leadership training. Furthermore, they provide partial compensation for external training and conferences to ensure Business Development Managers continue to grow professionally and enhance their skills.

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What travel expectations are there for a Business Development Manager at RateHawk?

In this role at RateHawk, you can expect to spend approximately 40% of your working time on business trips. This includes client meetings, attendance at industry events, and other business-related activities, making it ideal for those who love to travel and connect with partners face-to-face.

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What are the benefits of working as a Business Development Manager at RateHawk?

Business Development Managers at RateHawk enjoy flexible schedules, the opportunity to work remotely, and access to corporate perks such as travel service discounts and English language lessons. Additionally, the company promotes a supportive team environment focused on growth and innovation, contributing to both personal and professional satisfaction.

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Common Interview Questions for Business Development Manager Italy
Can you describe your experience with B2B sales in the travel industry?

When answering this question, focus on specific roles you’ve held and how you successfully drove sales, emphasizing metrics like revenue growth or client acquisitions. Speak about your understanding of B2B dynamics and any significant partnerships you've developed.

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How do you approach building relationships with partners?

Discuss your relationship-building strategies, like understanding partners' needs, regular communication, and follow-up processes. Use examples from your previous experiences where you successfully maintained or strengthened these relationships.

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What strategies would you implement to increase RateHawk's market presence in Italy?

Talk about your knowledge of the Italian travel market and present strategies you would utilize, such as targeted marketing campaigns, local partnerships, or leveraging data-driven insights to enhance customer outreach and engagement efforts.

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How do you handle competition in the travel industry?

Share how you monitor competitive trends and respond strategically. Highlight your analytical skills and how you've previously adapted sales strategies to ensure your offerings stay competitive in the market.

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What is your experience with CRM systems?

Discuss your familiarity with CRM tools and how you've effectively utilized them to manage client relationships, track sales data, and report on team performance. Mention any specific systems you have used in the past.

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Why do you want to work at RateHawk?

Express your admiration for RateHawk’s innovative approach to travel and technology. Connect your personal and professional values with the company's mission, emphasizing your enthusiasm for being part of their dynamic team.

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Describe a time when you had to overcome a significant challenge in your business development role.

Provide a specific example where you identified a challenge, your approach to addressing it, and the successful outcome. This showcases your problem-solving skills and resilience in a business context.

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How do you ensure effective onboarding and training for new partners?

Explain your systematic approach to onboarding, which should include initial training sessions, resource provision, and follow-up evaluations to ensure partners are fully prepared and supported in using your systems.

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What role does data play in your decision-making process?

Discuss how data informs your sales strategies, from identifying potential leads to analyzing the performance of implemented tactics. This points out your analytical capability and commitment to data-driven successes.

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How do you stay current with the latest trends in the travel industry?

Mention specific sources you regularly follow, such as trade publications, webinars, or networking events, and illustrate how you incorporate this knowledge into your business practices to remain competitive.

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RateHawk.com is an innovative B2B hotel booking engine developed by the Emerging Travel team. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for... the best accommodation providers, hand-pick ...

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Full-time, remote
DATE POSTED
April 19, 2025

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