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Sales Manager Malaysia

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base.

This is a remote vacancy open to candidates residing in Malaysia.

    • Actively promote our international project in assigned territory;
    • The area of responsibility is Malaysia;
    • Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
    • Sign-up new partners and provide them with extended training of our system;
    • Initiate an API deals with the potential and existing partners;
    • Build and maintain a strong, long-lasting relationship with new partners;
    • Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
    • Account clients until the first purchase is made;
    • Control of compliance with commercial conditions by partners including the payment flow;
    • Provide market & competitive environment analysis;
    • Provide comprehensive reporting.

Key Qualifications

    • Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
    • Language knowledge. Fluent in English and Malay, other languages as a plus;
    • Competence in API technology deals;
    • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
    • Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
    • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
    • Readiness for business trips. 40 – 50% of working time might be required for market visits.

We Offer You

    • Flexible schedules and opportunity to work remotely.
    • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
    • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
    • Partial compensation for participating in external training and conferences.
    • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
    • Corporate prices on hotels and travel services.
    • MyTime Day Off - an extra non-working day without loss of compensation.
What You Should Know About Sales Manager Malaysia, RateHawk

RateHawk, a leading force in the travel-tech industry and a part of the innovative Emerging Travel Group, is on the lookout for a vibrant Sales Manager in Malaysia to join our remote team. This is a fantastic opportunity for someone who wants to be at the heart of an international project, driving sales and forging partnerships across the region. As a Sales Manager, you'll actively promote our services, develop and implement effective sales strategies, and work diligently to hit your targets. You’ll be responsible for signing up new partners and ensuring they have the training and resources necessary to succeed with our system. Your role will involve building lasting relationships and preparing commercial deals, while also keeping a keen eye on compliance and market trends. The ideal candidate will have 2-5 years of experience in the travel industry, a solid grasp of sales management, and fluency in both English and Malay. You’ll thrive in a fast-paced environment, love innovative technology, and be ready for some travel as needed. Plus, with benefits including flexible schedules, training programs, and corporate perks, we truly believe in creating a supportive and dynamic workplace. If you're proactive, motivated, and ready to take the travel market by storm, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Manager Malaysia Role at RateHawk
What are the main responsibilities of the Sales Manager at RateHawk?

As a Sales Manager at RateHawk, your main responsibilities will include promoting our international project within Malaysia, developing and implementing sales strategies, signing new partners, and providing them with thorough training. You'll also maintain strong relationships with these partners, manage commercial deals, and ensure compliance with all commercial conditions.

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What qualifications do I need to become a Sales Manager at RateHawk?

To qualify for the Sales Manager position at RateHawk, you should have 2-5 years of experience in the travel industry, particularly in sales management or business development for B2B travel companies. Fluency in both English and Malay is required, and knowledge of API technology deals will be beneficial. Additionally, strong analytical skills and a proactive attitude are essential.

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Is the Sales Manager position at RateHawk remote?

Yes, the Sales Manager position at RateHawk is fully remote. We encourage candidates residing in Malaysia to apply, allowing for a flexible working environment while also embracing the dynamic responsibilities of the role.

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What kind of training will I receive as a Sales Manager at RateHawk?

As a Sales Manager at RateHawk, you'll benefit from extensive internal training programs designed to help you adapt to your new role, develop your soft skills, and enhance your leadership abilities. We also offer partial compensation for participating in external training and conferences to further your professional growth.

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What is the work culture like for a Sales Manager at RateHawk?

At RateHawk, the work culture is ambitious and supportive. You’ll be working with a passionate team that values collaboration and mutual growth. We prioritize the well-being of our employees, offering initiatives like flexible schedules, corporate perks, and even an extra day off, known as MyTime Day Off, to enhance work-life balance.

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Common Interview Questions for Sales Manager Malaysia
How do you effectively promote sales in the travel industry?

To effectively promote sales in the travel industry, it's crucial to understand market trends and customer needs. Researching competitors and leveraging innovative technology can help tailor your sales strategies. By building relationships and providing solutions that meet clients' needs, you can significantly boost sales.

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Can you describe your experience with partner relations in previous roles?

In previous roles, I successfully established and nurtured relationships with partners by regularly engaging with them, understanding their needs, and providing them with the tools they needed to succeed. Keeping open channels of communication was key to ensuring a fruitful partnership.

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What strategies would you implement to achieve sales targets?

To achieve sales targets, I would focus on setting clear, measurable goals and regularly reviewing progress to adjust strategies as needed. Engaging with potential clients through various channels, offering tailored promotions, and maintaining an understanding of market dynamics would also be crucial.

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How comfortable are you with a results-focused and metrics-driven approach?

I thrive in a results-focused environment. I enjoy using metrics to assess performance and identify areas for improvement. Data-driven decision-making helps me adapt strategies effectively, ensuring that I meet and exceed sales goals while continually optimizing processes.

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How do you handle compliance issues with partners?

Handling compliance issues with partners requires open communication and regular audits. I ensure that partners understand commercial conditions upfront and follow up with reminders and support to maintain compliance, addressing any issues proactively to prevent future challenges.

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Describe a time you closed a challenging deal.

In a previous position, I faced a particularly challenging deal due to differing terms. By maintaining transparent communication and focusing on mutual benefits, I was able to negotiate terms that worked for both parties, which ultimately led to a successful partnership.

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What do you consider the most critical element of a successful sales presentation?

The most critical element is understanding your audience. Tailoring your presentation to address their specific needs and pain points, combined with engaging storytelling, creates a powerful impact that helps secure sales.

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How do you stay current with travel market trends?

I stay current with travel market trends by following industry publications, joining professional networks, participating in webinars, and attending conferences. Additionally, I build relationships with industry contacts to share insights and predictions on market changes.

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What can you offer RateHawk as a Sales Manager that other candidates might not?

I bring a unique blend of innovative thinking and extensive industry experience. My proactive nature drives me to seek out opportunities for improvement and to build relationships that foster long-lasting partnerships. I also possess a keen understanding of API technology, which can help us navigate the evolving landscape of the travel industry.

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What are your long-term career goals as a Sales Manager?

My long-term career goal as a Sales Manager is to develop into a leadership role where I can influence sales strategy on a larger scale. I want to contribute to the growth of the company while mentoring others and paving the way for emerging talent within the industry.

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RateHawk.com is an innovative B2B hotel booking engine developed by the Emerging Travel team. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for... the best accommodation providers, hand-pick ...

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Full-time, remote
DATE POSTED
April 10, 2025

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