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Program Operations Support

Raye IT Consulting, LLC is seeking a highly experienced Operations Support Manager to provide technical and administrative support for a U.S. Government agency. The ideal candidate will have a background in system administration, technical support, and problem-solving skills.

Skills

Bachelor's Degree in appropriate field of study or equivalent work experience
Proven experience in system administration and technical support
Knowledge of Windows operating systems
Knowledge of networking protocols and technologies
Excellent problem-solving and customer service skills
Ability to handle multiple tasks and prioritize effectively
Ability to work independently and as part of a team

Responsibilities

Provide technical support to customers and staff
Monitor system performance and ensure efficiency
Install and configure hardware, software, and networks
Perform system maintenance tasks
Create and maintain user accounts and access levels
Monitor network security and ensure compliance
Generate reports, analyze data, and document processes
Provide administrative support to staff

Education

Bachelor's Degree in appropriate field of study or equivalent work experience

Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off

To read the complete job description, please click on the ‘Apply’ button

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By Raye IT Consulting

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DEPARTMENTS

SENIORITY LEVEL REQUIREMENT

TEAM SIZE

LOCATION

Hybrid, based in Washington, DC

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

May 5, 2024

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