Job details

Pessoa Analista de Customer Success - Key Account

RD Station is a leading technology solutions provider in marketing and sales in Brazil, focusing on helping small and medium-sized businesses grow. They are looking for a Customer Success Analyst to support strategic customers in their growth journeys.

Skills

Experience in Customer Success journey.
Knowledge of digital marketing strategies.
Team collaboration.
Empathy and resilience.

Responsibilities

Conduct executive success meetings periodically with clients.
Negotiate contract renewals and plan expansions to maintain and grow revenue.
Consistently record interactions and relevant information about each client.
Act as a guardian of the customer experience.
Ensure excellence in managing the client portfolio.

Benefits

Comprehensive well-being resources including emotional, financial, physical, occupational, and social support.

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By RD Station

RD Station was founded in Brazil in 2011 with the goal of helping medium and small enterprises understand and leverage the benefits of Digital Marketing, thereby achieving real and long-lasting results for their businesses. Today, the main drive...

4 jobs

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE