RECEPTIONIST (ON-SITE – BOSTON)

If you are a customer-service oriented professional looking for an opportunity to showcase your thoroughness, innovation, and can-do attitude, then we would like to meet with you!

The Receptionist will have primary responsibility effectively handling all initial contact with clients and others through the telephone, face-to-face reception, mail and messages. The Receptionist facilitates communication in the office by tracking employees’ arrivals and departures, including vacations. Professional and accurate contact with clients and business associates is critical to our success.

At Cornerstone Research, you will be part of a thriving, 700-strong team that spans eight offices, comprises more than 40 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

You’ll Love It Here If You

• Embrace learning and continuous improvement
• Set and strive for a high bar of excellence
• Believe that teamwork leads to success: ask us what it means to be #onefirmfirm!
• Take pride in always doing your best work, even if it’s harder or takes longer
• Are passionate about what you do

• Greet clients, vendors, recruits, couriers, and repairmen and direct them to or notify the appropriate parties.
• Answer, screen, and announce all incoming calls in a timely and professional manner, using standard reception protocol.
• Schedule conference rooms using scheduling software and negotiate scheduling conflicts.
• Process all incoming and outgoing Federal Express and courier packages using online shipping software, using our standard shipping protocol.
• Distribute and coordinate incoming and outgoing mail.
• Maintain and trouble shoot problems with front desk equipment (fax, printer, label maker, etc).
• Coordinate catering for firm and client meetings (e.g., orders breakfast/lunch for client meetings, sets up room for catering, ensures that drinks/coffee are available)
• Open and close the office each day (e.g., lock/unlock doors, turn off lights).

What You’ll Need to Be Successful

• 1+ years of experience that demonstrates increasing capability and responsibility; professional services experience preferred
• The desire to take initiative and actively contribute to the team and the firm.
• The ability to communicate effectively and professionally.
• Strong business acumen and the ability to learn the firm’s financial and operational functions.
• The mindset to provide superior service
• Basic knowledge of MS Office required
• High School Diploma

Who We Are

The firm’s uniquely collegial and supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting and enriching aspects of a career at Cornerstone Research.

Equal Employment Opportunity

Cornerstone Research is an equal employee opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.