Receptionist

Professional Physical Therapy is a leading provider of outpatient physical therapy and rehabilitation services in the Northeast and a certified Great Place to Work®. We are looking for Patient Care Coordinators to join an energetic team dedicated to patient care. Our administrative staff are just as integral to our success as our physical therapists. Ideal candidate for the position is an individual with exceptional customer and patient care skills, strong organizational skills, detail-oriented with an interest in a long-term position with potential for growth.

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Qualifications

• Possess strong organizational skills
• Be punctual, dependable and reliable
• Be able to efficiently multi-task
• Possess basic math skills; must be able to use standard office equipment.
• Able to work a rotating schedule between the hours of 7AM and 8PM.
• Able to utilize a web-based EMR system - Raintree
• Must be able to effectively use computer programs (e.g. Word, Excel, Outlook)
• Medical administrative knowledge or background a plus
• Able to work independently and as a team player
• Exceptional customer service and phone etiquette
• Excellent communication skills

Comprehensive Benefits:

• Monthly bonus!
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)
• One additional, paid philanthropy day, to volunteer with a charity of your choice
• Student Loan Repayment Program

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Waltham, MA 02453: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person