Receptionist
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C. and Chicago. We are currently seeking a Receptionist for our Washington, DC office.
Starting base salary = $32,000 - $40,000 a year (commensurate with related experience).
Represent the American Hospital Association (AHA) in a public relations capacity as the first contact the public has with the Association. As the first impression for the AHA, greet all visitors and staff in a courteous, friendly manner making the visit to the AHA Washington Office a positive experience. Assist Administrative Services and other departments as needed with various administrative duties. Assist visitors and members with Wi-fi access in an expeditious manner and manage the process. A resource for visitors and the membership in making transportation and administrative arrangements and acting as a concierge in providing information about the Washington Metropolitan area. The official work hours for this position are Monday through Friday, 8:30 a.m. to 5:30 p.m. with an unpaid one hour lunch break.
- Answer telephone by screening calls, directing information requests to the appropriate department (DC and Chicago). This requires familiarity with the AHA's organization structure for both DC and Chicago and legislative assignments in the DC office. Answer the telephone for the Office of the President and screen calls as directed. Take messages for staff and depending on the urgency of the call, notify staff by cell phone, pager, or email.
- Greet visitors, determine the nature of their visit and provide appropriate information and direction to the proper locations; such as specific conference rooms. Inform building security staff in advance of visitors for meetings, etc. to expedite their admittance to AHA. Answer the telephone for the Office of the President and screen calls as directed.
- Must be knowledgeable of all internal meetings, conference calls, and major activities occurring on a daily basis. Serve as backup to meeting coordinator to schedule meetings and arrange catering when needed. Onsite resource for visitors to the Washington office by answering logistical questions; coordinates arrangements for temporary office space; assist with travel services, i.e., taxi services, hotel arrangements and tourist attractions.
- Serve as resource to the Manager, Administrative Services in providing administrative and computer support as needed. Must be skilled in Microsoft Office Suite.
BENEFITS
We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!
The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.
The AHA participates in the E-Verify Program.
Experience
Required- 5 - 7 years: •Receptionist and prior experience in a customer service or customer relations capacity. •Excellent Microsoft Office software knowledge. •Prior experience using project management software.
- Facility/Office management experience dealing with all levels of staff.
Education
Required- Some college or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
The American Hospital Association (AHA) represents more than 5,000 hospitals and other health care providers and some 38,000 individuals from various health care fields. The AHA acts as an advocate in national health care policy development and pr...
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