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Director, Customer Education & Training

Recorded Future is the world’s largest intelligence company seeking a Director of Customer Education & Training to transform customer engagement through innovative learning strategies.

Skills

  • Customer education program design
  • Global team leadership
  • Certification program management
  • Cross-functional collaboration
  • Familiarity with SaaS and cybersecurity

Responsibilities

  • Build and execute a scalable customer learning journey
  • Develop and operationalize a certification strategy
  • Increase engagement in Recorded Future University
  • Align education programs with go-to-market strategy
  • Define metrics to track education impact

Education

  • Bachelor’s degree in Education or related field

Benefits

  • Diverse workplace culture
  • Opportunities for personal and professional growth
  • Inclusive work environment
To read the complete job description, please click on the ‘Apply’ button
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CEO of Recorded Future
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Christopher Ahlberg
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

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Full-time, on-site
DATE POSTED
April 10, 2025

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