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Assistant Store Manager

Company Description

The targeted hiring range for this Assistant Store Manager position is $18.53 to $24.12 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. 

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

Job Description

GENERAL PURPOSE OF JOB:

Responsible for assisting the Store Manager in the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • In the absence of the Store Manager, act as the manager on duty to oversee entire retail operation
  • Work with the Store Manager to analyze monthly financial statements (P&L) to ensure store profitability
  • Uphold Red Wings merchandising and brand standards to ensure store presentation requirements are met.
  • Work directly with the Retail Store Manager to manage inventory levels and accuracy
  • Lead by example, by guiding each customer through RWSC’s Ultimate Fit Experience
  • Provide appropriate accessory recommendation, educate customers on the benefits of each
  • Generate Industrial Sales Leads
  • Achieve and exceed daily productivity and sales goals
  • Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
  • Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
  • Maintain safe and healthy work environment by following organization standards and legal regulations
  • Work with Store Manager to guide store staff through consistent implementation of retail initiatives, policies/procedures, and goal setting
  • Foster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activities
  • Assist in development of store associates to achieve operational and sales objectives
  • Create an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peers
  • Support the Store Manager in daily retail operations throughout the region
  • Provide store coverage in local market as determined by Region Operations Manager

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

  • Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
  • Maintain quality service by establishing, following, and enforcing organization quality system standards
  • Maintain industrial/RWfB account operational requirements
  • Uphold Red Wing Shoe Company’s core values
  • Willingness to perform additional duties as required
  • Conduct self-accordance to RWSC policies

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES

  • High School Diploma/GED or equivalent work experience
  • 2 years managerial or relevant experience
  • Results oriented
  • Effective Written/Verbal Communication
  • Knowledge and comfort with technology and Microsoft Office programs

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES

  • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
  • Profit and loss knowledge
  • Naturally curious, has passion for new ideas, and looks to drive growth
  • Problem solving
  • Retail Footwear
  • Specialty Retail
  • Employee development

PHYSICAL DEMANDS

  • Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
  • Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

 WORK ENVIRONMENT

  • Retail Store

 

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Average salary estimate

$21325 / YEARLY (est.)
min
max
$18530K
$24120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Store Manager, Red Wing Shoe Company

Are you ready to step into a leadership role at Red Wing Shoes? We’re searching for an enthusiastic Assistant Store Manager in San Jose, CA, who thrives on providing exceptional customer service while assisting in the day-to-day retail operations. In this key position, you'll work closely with the Store Manager to ensure everything runs smoothly, from team development to managing finances and inventory. You'll have the chance to create remarkable in-store experiences for our customers, guiding them through our Ultimate Fit Experience, showcasing our fantastic products, and building lasting relationships. Your expertise will help maintain our high-brand standards and a welcoming environment while successfully reaching and exceeding sales targets. Plus, your passion for retail and knowledge of our products will help inspire your team and foster their growth! The Assistant Store Manager role is not just about overseeing daily tasks; it's about making a positive impact on your team, customers, and the overall store atmosphere. If you're ready to come aboard and contribute to a brand with a rich history and a commitment to quality, we’d love to meet you. Bring your energy, curiosity, and a results-oriented mindset to Red Wing Shoes, and let’s build a successful future together!

Frequently Asked Questions (FAQs) for Assistant Store Manager Role at Red Wing Shoe Company
What are the key responsibilities of the Assistant Store Manager at Red Wing Shoes?

The Assistant Store Manager at Red Wing Shoes is tasked with supporting the Store Manager in various retail operations, including overseeing the store in their absence, analyzing monthly financial statements to ensure profitability, and ensuring store presentation meets brand standards. They also lead customer experiences, manage inventory levels, train and develop team members, and achieve sales goals.

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What qualifications do I need to apply for the Assistant Store Manager position at Red Wing Shoes?

To be considered for the Assistant Store Manager role at Red Wing Shoes, you should have a High School Diploma or equivalent, along with at least 2 years of managerial or relevant experience. Strong written and verbal communication skills, as well as comfort with technology and Microsoft Office, are essential to succeed in this role.

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How does Red Wing Shoes support career advancement for Assistant Store Managers?

Red Wing Shoes is committed to career growth and offers various training initiatives and learning activities for Assistant Store Managers. The company also provides a clear path for advancement based on performance and commitment, allowing candidates to progress in their careers within the retail industry.

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What skills are important for an Assistant Store Manager at Red Wing Shoes?

An ideal Assistant Store Manager at Red Wing Shoes should possess results-oriented skills, effective communication abilities, problem-solving capabilities, and a strong knowledge of retail operations. Moreover, being naturally curious and passionate about developing new ideas will help drive growth in the store.

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What is the work environment like for an Assistant Store Manager at Red Wing Shoes?

The work environment for an Assistant Store Manager at Red Wing Shoes is in a retail setting, which often involves lifting, standing for long periods, and performing various housekeeping duties. The role emphasizes teamwork, inclusivity, and maintaining a safe and welcoming atmosphere for both employees and customers.

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Common Interview Questions for Assistant Store Manager
How do you prioritize tasks as an Assistant Store Manager?

When answering this question, emphasize your ability to assess the store's needs, delegate tasks effectively, and adapt to the dynamic retail environment. Mention specific examples of how you managed time and prioritized responsibilities to ensure smooth operations.

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Can you describe your experience in team development and training?

To answer this, provide examples of how you've successfully trained and developed team members in previous roles. Highlight specific strategies you've used to motivate staff, as well as the tools or training programs you implemented to enhance their performance.

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What strategies would you use to achieve sales goals?

When preparing your answer, think about specific sales strategies that align with Red Wing Shoes' values. Discuss how customer engagement, effective merchandising, and strong product knowledge contribute to achieving sales targets and fostering repeat business.

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How do you handle difficult customer situations?

In your response, emphasize your conflict resolution skills and focus on listening to the customer's concerns. Share techniques you’ve utilized to de-escalate situations and ensure a positive outcome, reinforcing the importance of customer service excellence.

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What do you believe sets Red Wing Shoes apart from other retailers?

This question is an opportunity to showcase your knowledge about Red Wing Shoes. Discuss the brand's commitment to quality products, customer experience, and its unique mission. Express how these elements resonate with you and your desire to contribute to the brand's success.

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How would you motivate your team to achieve top performance?

To effectively answer this, talk about specific motivational techniques such as setting clear goals, recognizing achievements, and providing ongoing feedback. Describe how you foster a positive team environment that encourages collaboration and collective success.

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Can you give an example of how you've analyzed financial data to drive store performance?

Here, share a tangible example where you analyzed P&L statements or other financial metrics. Explain the insights you gained, the actions you took as a result, and the positive impact those decisions had on the overall store performance.

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What is your approach to maintaining store presentation standards?

In your answer, detail the specific measures you take to ensure a visually appealing store that meets brand standards. Discuss routines for inventory management, merchandising strategies, and how you engage your team in maintaining those standards.

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Why do you want to work at Red Wing Shoes as an Assistant Store Manager?

This is a crucial question. Share your passion for the brand and how your values align with its mission. Focus on your interest in building strong customer relationships, supporting team growth, and contributing to a legacy brand that stands for quality.

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How do you stay current with retail trends and technology?

Address this question by highlighting your proactive approach to professional development. Mention the resources you use, such as industry publications, networking events, and training programs, to stay informed about trends relevant to the retail sector.

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Founded in 1905, Red Wing Shoes is an American footwear company that carries a full line of work boots for all industries and work sites. Red Wing is headquartered in Red Wing, Minnesota.

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Full-time, on-site
DATE POSTED
December 18, 2024

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