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Chief of Staff / Ops Lead

About the role

About Us

The vast majority of enterprise data is in files like PDFs and spreadsheets. That includes everything from financial statements to medical records. Reducto helps AI teams turn those really complex documents into LLM-ready inputs with exceptional accuracy. This means they can build more reliable products while saving engineering time.

Our Traction

In less than a year we've scaled to 7 figures in ARR, serving customers from ambitious startups to Fortune 10 enterprises. We're now processing tens of millions of pages monthly and looking for a Chief of Staff to help accelerate and structure our growth across all company functions.

The Opportunity

As Chief of Staff, you'll work directly with our CEO to execute across operations, go-to-market, recruiting, planning and more. You'll be the CEO's force multiplier, helping to identify opportunities, remove obstacles, and ensure our team executes effectively during this period of rapid growth. This role offers unique exposure to all aspects of building a fast-growing AI infrastructure company.

We would love to meet you if the following resonates:

  • You're an Operator: You have 2+ years of experience in high-performance environments (consulting, banking, tech, or startups) with a record of seeing things through to the finish line.

  • You Have a Low Ego Mindset: Building a great company involves a lot of work that isn’t fun or glamorous. The right candidate would be excited to do anything it takes to help the team deliver.

  • You're Extremely Versatile: You can context switch seamlessly between different types of work of work with little hand holding. You’re excited to help with everything from screening candidates to tracking sales follow ups to making materials for board meetings.

  • You're an Exceptional Communicator: You can synthesize complex information into clear recommendations, write compelling documentation, and communicate effectively with stakeholders at all levels. You're skilled at both managing up and collaborating across teams.

  • You're Proactive and Independent: You can spot problems before they arise and take initiative to solve them. You don't need detailed instructions – you can figure out what needs to be done and make it happen.

Bonus points if you:

  • Have entrepreneurial experience or aspire to start a company

  • Have experience in ML/AI or enterprise software

  • Have previous startup experience

  • Are willing to roll up your sleeves and do whatever it takes

  • Thrive in ambiguous environments with rapid context switching

This is an in person role at our office in SF. We’re an early stage company which means that the role requires working hard and moving quickly. Please only apply if that excites you.

About Reducto

Nearly 80% of enterprise data is in unstructured formats like PDFs

PDFs are the status quo for enterprise knowledge in nearly every industry. Insurance claims, financial statements, invoices, and health records are all stored in a structure that’s simply impractical for use in digital workflows. This isn’t an inconvenience—it’s a critical bottleneck that leads to dozens of wasted hours every week.

Traditional approaches fail at reliably extracting information in complex PDFs

OCR and even more sophisticated ML approaches work for simple text documents but are unreliable for anything more complex. Text from different columns are jumbled together, figures are ignored, and tables are a nightmare to get right. Overcoming this usually requires a large engineering effort dedicated to building specialized pipelines for every document type you work with.

Reducto breaks document layouts into subsections and then contextually parses each depending on the type of content. This is made possible by a combination of vision models, LLMs, and a suite of heuristics we built over time. Put simply, we can help you:

  • Accurately extract text and tables even with nonstandard layouts

  • Automatically convert graphs to tabular data and summarize images in documents

  • Extract important fields from complex forms with simple, natural language instructions

  • Build powerful retrieval pipelines using Reducto’s document metadata

  • Intelligently chunk information using the document’s layout data

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff / Ops Lead, Reducto

Are you ready to take on an exciting new challenge as the Chief of Staff / Ops Lead at Reducto in San Francisco? This role is not just a job; it’s a unique opportunity to be instrumental in scaling a fast-growing AI infrastructure company that is transforming how enterprises handle unstructured data. At Reducto, we strive to empower AI teams by turning complex documents into easily digestible inputs, which helps businesses save valuable time and resources. As the Chief of Staff, you will be working closely with our visionary CEO to streamline operations, enhance our go-to-market strategies, and help coordinate our talented teams. If you thrive in dynamic, high-impact environments and have a knack for adapting quickly to change, we want to hear from you! You’ll be leveraging your expertise to help clear obstacles and seize growth opportunities, allowing our company to grow even faster. You should have a solid background in high-performance work cultures, excellent communication skills, and a proactive mindset, always looking to solve problems before they escalate. The ideal candidate is versatile, ready to dive into various tasks—from talent acquisition to strategic planning. At Reducto, we believe in setting ambitious goals and are looking for someone who embraces hard work and is excited about taking on responsibilities that can help shape our future. This is your chance to join a passionate team at the forefront of an industry on the brink of disruption!

Frequently Asked Questions (FAQs) for Chief of Staff / Ops Lead Role at Reducto
What are the key responsibilities of the Chief of Staff at Reducto?

The Chief of Staff at Reducto plays a pivotal role in overseeing operations, strategic planning, and cross-department collaboration. This individual will work directly with the CEO to identify growth opportunities, enhance team efficiency, and manage special projects crucial for the company's rapid expansion.

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What qualifications should a candidate have for the Chief of Staff role at Reducto?

Candidates for the Chief of Staff position at Reducto should possess at least 2 years of experience in high-performance environments such as tech, consulting, or startups. Strong communication skills, versatility, and the ability to take independent initiative are essential for success in this role.

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Is a background in AI necessary for the Chief of Staff position at Reducto?

While experience in AI or machine learning can be beneficial, it is not strictly required. The Chief of Staff should have a keen interest in the technology landscape and a willingness to learn, alongside demonstrated operational excellence and strategic acumen.

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What are the growth prospects for the Chief of Staff position at Reducto?

The Chief of Staff position at Reducto provides a unique opportunity for professional growth, working closely with the CEO and gaining exposure to all functions of the business. Successful candidates will be positioned to take on more senior leadership roles as the company continues to expand and scale.

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What type of work environment can a Chief of Staff expect at Reducto?

Reducto fosters a fast-paced, collaborative work environment where adaptability and a proactive attitude are crucial. As an early-stage company, employees can expect a dynamic culture that encourages innovation, hard work, and teamwork as we drive collective success.

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Common Interview Questions for Chief of Staff / Ops Lead
How do you prioritize tasks in a fast-paced environment like Reducto?

When prioritizing tasks, I assess urgency and impact. I often utilize tools like the Eisenhower Matrix to categorize tasks and focus on what drives company goals. This way, I ensure that I’m addressing what matters most while remaining flexible to adjustments.

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Can you describe a time when you had to deal with competing priorities?

In my previous role, I often faced competing priorities. I handled this by communicating openly with stakeholders and creating a clear timeline. By managing expectations and delegating where possible, I was able to meet deadlines and maintain team morale.

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What strategies do you use to communicate with senior leadership?

I believe in being concise and data-driven when communicating with senior leadership. I prepare summaries that present key findings and recommendations clearly, ensuring that I anticipate potential questions they might have.

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Describe how you would approach a new problem with limited information.

I would begin by gathering as much available context as possible, then discuss with relevant team members to gain different perspectives. After synthesizing the information, I would propose controlled experiments or pilot programs to test potential solutions in a measured way.

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What experience do you have with strategic planning?

I have led several strategic planning initiatives in previous roles, where I facilitated brainstorming sessions, conducted market analysis, and developed actionable roadmaps. These experiences taught me the importance of aligning team capabilities with organizational goals.

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How do you foster collaboration between teams?

I foster collaboration by encouraging open communication and building strong relationships. I also advocate for regular cross-department meetings to align objectives and share progress, making sure that different teams feel included in the bigger picture.

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What would you consider your management style?

My management style is participative. I believe in empowering team members by involving them in decision-making processes. This approach builds trust, encourages creativity, and often leads to better outcomes as diverse perspectives are brought to the table.

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How do you handle feedback from team members?

I view feedback as a crucial component of growth. I actively solicit feedback from my team and approach it with an open mind. After receiving feedback, I reflect on it and communicate any changes or improvements I implement in response.

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What do you think is the most important quality for a Chief of Staff?

The most important quality for a Chief of Staff is adaptability. Given the fast-paced nature of startups like Reducto, being able to pivot strategies and approach challenges with creativity is vital for success and team morale.

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Why do you want to work at Reducto as Chief of Staff?

I am excited about the potential impact of Reducto’s technology and the opportunity to work directly with the CEO to drive growth. I admire the company’s mission to transform enterprise data management and believe my skills align well with driving operational excellence in this innovative space.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 10, 2025

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