Developer Relations Lead
About the role
About Us
The vast majority of enterprise data is in files like PDFs and spreadsheets. That includes everything from financial statements to medical records. Reducto helps AI teams turn those really complex documents into LLM-ready inputs with exceptional accuracy. This means they can build more reliable products while saving engineering time.
Our Traction
Hundreds of companies have signed up to use Reducto since our launch, and we're now processing tens of millions of pages every month for teams ranging from startups to Fortune 10 enterprises. We're hiring our first Developer Relations Lead to help our growing community of customers succeed with Reducto.
The Opportunity
As our DevRel Lead, you'll be the bridge between our technical teams and our users, ensuring customers can effectively integrate and scale with our API. You'll shape how developers experience Reducto, from their first API call to building production systems.
We would love to meet you if you:
Philosophy: You're energized by helping developers succeed. You have a high bar for quality documentation and technical content, and you're proactive about improving things when you see gaps. We want someone who can both spot potential friction points and jump in to fix them.
Experience: You have enough exposure to technical challenges to quickly understand and debug customer integration challenges
Communication: You can break down complex technical concepts into clear, practical guidance through docs, blogs, and direct customer support
Tools: You're comfortable building demos and sample applications to showcase best practices and new features
Approach: Data-driven approach to developer experience. You should be able to identify patterns in customer questions to drive improvements in documentation and product.
The core work will include:
Working directly with customers to ensure successful onboarding and integration of Reducto
Maintaining and expanding our technical documentation as we ship new features
Creating technical content including blog posts, tutorials, and sample applications
Gathering and synthesizing customer feedback to help shape product direction
Supporting our community through various channels (Slack, email, calls)
Bonus points if you:
Are active in the ML/AI community through speaking, writing, or open source
Have previously worked in developer relations or technical writing
Have experience at a fast-growing startup
This is an in person role at our office in SF. We’re an early stage company which means that the role requires working hard and moving quickly. Please only apply if that excites you.
About Reducto
Nearly 80% of enterprise data is in unstructured formats like PDFs
PDFs are the status quo for enterprise knowledge in nearly every industry. Insurance claims, financial statements, invoices, and health records are all stored in a structure that’s simply impractical for use in digital workflows. This isn’t an inconvenience—it’s a critical bottleneck that leads to dozens of wasted hours every week.
Traditional approaches fail at reliably extracting information in complex PDFs
OCR and even more sophisticated ML approaches work for simple text documents but are unreliable for anything more complex. Text from different columns are jumbled together, figures are ignored, and tables are a nightmare to get right. Overcoming this usually requires a large engineering effort dedicated to building specialized pipelines for every document type you work with.
Reducto breaks document layouts into subsections and then contextually parses each depending on the type of content. This is made possible by a combination of vision models, LLMs, and a suite of heuristics we built over time. Put simply, we can help you:
Accurately extract text and tables even with nonstandard layouts
Automatically convert graphs to tabular data and summarize images in documents
Extract important fields from complex forms with simple, natural language instructions
Build powerful retrieval pipelines using Reducto’s document metadata
Intelligently chunk information using the document’s layout data
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
As the Developer Relations Lead at Reducto, based in the vibrant city of San Francisco, you'll step into an exhilarating role that places you at the intersection of technology and community. Your mission? To empower developers by helping them integrate with our cutting-edge API and leverage our remarkable capabilities in transforming complex document structures into AI-ready formats. Reducto is revolutionizing the way enterprises handle unstructured data by ensuring organizations can extract, interpret, and utilize their information effectively. In this influential position, you'll be the guiding hand for our users, ensuring they can harness the full power of Reducto from the very first API call to deploying robust production systems. We value your passion for helping developers succeed, and your knack for creating high-quality technical content that simplifies complex ideas will be essential. You’ll dive into everything from curating technical documentation to crafting engaging tutorials and sample applications. Beyond your love for technology and customer success, your insight into developer pain points will accelerate our product evolution. With hundreds of companies entrusting us with their data processing needs, you’ll play a crucial part in shaping their experiences and ultimately, their success in using Reducto. So, if you thrive in a fast-paced startup environment, have a mindset geared towards continuous improvement, and are ready to make a meaningful impact, we’d love to hear from you!
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
