Engineering Operations Manager

As Engineering Operations Manager at Regard, you will manage, lead, and grow our our Engineering Operations Team. You will play a core role collaborating across engineering and product to continuously improve the organization and processes as we scale. You will lead the team that builds and maintains the critical infrastructure, systems, and processes upon which our entire organization depends. You will work to continually improve our clinical insights platform's performance, security, functionality and availability while ensuring a high level of quality. This role requires strong technical expertise in DevOps, leadership skills, and the ability to work collaboratively across teams. You will report directly to our VP of Engineering. Strong preference for candidates based in New York City or open to relocation and willing to work a hybrid work schedule.

About Us

Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.

• Lead a team driving toward best-in-class platform architecture and modern practices that support the security, availability, and functionality requirements of our clinical insights platform
• Lead efforts to support a growing development team and the ability to efficiently develop and deploy software faster and with higher quality through developer experience initiatives and CI/CD improvements
• Support customer architecture deployment and customer integration with the EMR/EHR software that drives hospitals
• Drive a vision to improve Regard’s architecture, SDLC, processes and platform services in accordance with Regard’s engineering goals
• Support the build out of a secure platform and engineering practices through support of security audits (HIPAA, SOC 2, etc) and the appropriate processes and technical controls necessary to implement a secure platform
• Coach, manage, and develop DevOps and Platform Engineers, driving professional growth
• Run operational support for Regard’s infrastructure & platform teams
• Grow a platform data & integration capability, supporting Regard’s analytics, BI, and customer data integration with EMR/EHRs

• BS in Computer Science, related field, or equivalent experience
• 5+ years of experience in Devops engineering roles writing infrastructure as code, including SDLC, CI/CD and cloud ops
• 3+ years of experience in public cloud provider technologies (AWS, Google Cloud, Azure, kubernetes, etc)
• 2+ years of experience directly managing engineering ops / platform teams
• Demonstrated proficiency in IaC technologies (Pulumi, Terraform, etc)
• Strong containerization proficiency (kubernetes, docker)
• Demonstrated experience with core engineering ops tooling across CI/CD, monitoring, etc (Gitlab / Github, ArgoCD, Datadog, Sentry)
• Able to travel up to 6x/year for company co-working and/or retreat weeks

• Strong verbal and written communication skills
• Exposure to startup and/or high growth environments
• Experience working on an enterprise SaaS technology product
• Experience managing data and platform teams
• Exposure to health technology and terminology

• Eligible for equity + performance bonuses
• 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
• 18 PTO days/yr + 1 week holiday break
• Annual $750 learning & development stipend
• Company-sponsored team retreat + social events
• Quarterly travel budget + company-sponsored housing for co-working at LA HQ

Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We celebrate diversity and are proud of our supportive, inclusive workplace.