Regional Manager - Upstate, NY

Schweiger Dermatology Group is looking for a Regional Manager to provide tactical leadership for the region to implement strategies that support Schweiger's mission. She/he will develop a team atmosphere that encourages office managers to meet and exceed company standards for customer service and efficiency.

The Regional Manager oversees 8-10 offices and its respective teams/processes that are essential to our success. A Regional Manager will build a team of capable and competent General Managers that can deliver on processes that are suited to a mid-sized company with outcomes to enhance and optimize operational performance of the Company.

This role requires weekly travel to regional office locations for in-person provider and staff check-ins and meetings.

Key duties and responsibilities of the Regional Manager include:

• Build a capable and competent Regional Operations Team while working closely with multiple Operations Departments, HR, Billing, Accounting and respective providers and offices
• Manage the overall operations of multiple office locations to ensure that all aspects of the business are running smoothly
• Achieve monthly office goals for each region set forth by company, and be able to create strategic plans to increase office revenue
• Address and resolve conflicts that may arise
• Promote a positive culture and build a company that has long-term sustainability
• Obtain high levels of patient satisfaction across respective practices within the region
• Achieve smooth running office level operations and autonomy
• Achieve top line office level growth in all respective offices within the region

Specific attributes of the ideal candidate include the following:

Leadership Skills:

• Ability to promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, respective providers, and fellow colleagues by developing individual office teams
• High degree of professionalism, integrity, and objectivity; ability to successfully handle and diffuse escalated situations immediately as they arise and handle confidential matters with discretion
• Strong analytical, strategic planning, and team driven influential skills
• Able to effectively plan and execute initiatives that are strategic/results oriented

Management Skills:

• Bachelor's degree in any relevant field
• 5+ years' experience as a leader of multiple organizations or large areas of practice
• Experience in dermatology/cosmetic healthcare, or general medical health services (preferred)
• General management business mindset with the demonstrated combination of analytical, creative, and project management abilities across agencies
• Experience growing reams and hiring the right people
• Team oriented; ability to build trust and rapport to work effectively in a cross-functional organization
• Excellent negotiating, communications, and interpersonal skills
• Strong computer, typing/keyboarding data entry skills; aptitude to effectively and efficiently navigate through all computer systems
• P&L Reporting
• Lean certification (preferred)

Personal Style:

• High moral values, confidence, humility, integrity, and a great role model
• Strong communication skills, including written, verbal, and presentation skills
• Passionate customer service focus
• Great with people skills with a professional demeanor, outgoing personality, and ability to interface with patients

Reporting Relationship:

• The Regional Manager will report to Director of Operations

The Location:

• This position will be based in the greater Update NY area near Binghamton, NY

Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.