Relationship Manager - job 2 of 2

There has never been a better time to join Flagstar Bank! On March 20, 2023, Flagstar Bank, N.A., the wholly owned subsidiary of New York Community Bancorp Inc., acquired substantially all of the deposits and certain loan portfolios of Signature Bridge Bank, N.A., which now operates as Flagstar.

With this transaction, Flagstar is now one of the largest commercial banks in the country, with a fortress-like balance sheet, strong liquidity, and excellent asset quality metrics. The regulatory approval of the acquisition clearly reflects the strength of the combined institution. Our clients continue to be serviced by their Private Client Group in the same client-centric single-point-of-contact strategy that Signature Bank was known for over the last two decades.

Our employees remain a critical foundation of our organization, with enhanced opportunities for career development, while participating in top-tier benefits plans. Apply today for immediate consideration below!

What you should know about the Relationship Manager role:

Provides personalized banking services to financial institution customers.

In this role, your primary responsibilities will include:

• Responsible for all aspects of account management, including new account opening, follow-up, communications, maintenance
• Assist with the development of relationships including sales efforts; supports business developers in acquiring new business endeavors
• Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs
• Analyzes problems; answers inquires for a client; researches and responds accordingly; may coordinate with other departments as needed
• Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs
• Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed

To be successful, your background should match these qualifications:

• High school diploma or general education degree (GED) and one to two years of related experience
• 5+ years in financial services providing high level support to clients
• Exploring business development (book of business to expand)
• Prior management experience (preferred)
• Strong knowledge of financial products/services, including lending and cash management
• Make independent decisions balancing risk
• Ability to manage others

Compensation:
Flagstar Bank, N.A. offers a base salary in this position with a range of $76,300 - $102,500, dependent on qualifications and experience.

For those candidates applying to locations in San Francisco: Flagstar Bank, N.A. will consider for employment qualified applicants with criminal histories consistent with San Francisco Fair Chance Ordinance and federal laws applicable to Flagstar Bank, N.A.

We are an Equal Opportunity Employer.