Relationship Manager I (CLO)

Location: US Remote

Preferred Locations:

• Columbia, MD
• Houston, TX
• Minneapolis, MN

We give you a world of potential

We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service we looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on.

If you are a highly motivated individual with a passion for devising and implementing technology-based solutions to improve efficiency and control, then you need look no further for your next opportunity!

New: Paid parental leave

We’ve recently updated our family leave program to include more paid parental leave. Alongside flexible working and a caring and inclusive culture, this is another way we can look after and support our greatest resource, our people.

A role you will love

As our Relationship Manager 1, you will develop and maintain strong customer relationships for large, critical, and complex accounts within our Collateralized Loan Obligation (CLO) and Leveraged Loan Services team. You will be the primary point of contact for clients and provide proactive communication and consultation. You will partner with internal stakeholders to deliver effective Corporate Trust products and services to your client(s).

Some of your key responsibilities will include:

• Providing support for new and existing accounts
• Ensuring customer satisfaction through designing and implementing a relationship plan that meets customer needs
• Increase account profit through cross-selling products and services to existing clients
• Perform contractual document review, negotiation, and closing coordination, and subsequent amendments and supplements
• Ability to anticipate and identify work problems, quickly and correctly, while demonstrating the ability to identify, develop and implement sound solutions
• Providing leadership and guidance to less experienced team members and provide subject matter expertise as needed
• Establishing controls to ensure that policies and processes are effectively implemented and executed, while understanding key business procedures and associated risks/controls for each client and respective deal
• Representing CCT in developing and maintaining large client relationships for the CLO and Leveraged Loan portfolio
• Closing of complex CLO and Leveraged Loan transactions

What will you bring to the role?

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

As an expert in customer service and sales with a focus on client success, you will be the guiding hand as we deliver solutions to our Corporate Trust accounts.

Other key skills required for the role include:

• Minimum of 4 years of financial services, trust services or account management required
• Strong analytical skills with high attention to detail and accuracy
• Experience reading and interpreting complex legal documents
• Ability to work independently, proactively, innovatively, and creatively, while exercising sound judgment
• Previous experience with CLO and leveraged loan products strongly preferred
• Experience with CDO Suite
• Ability to influence and interface with all levels of the organization
• Ability to manage multiple priorities, demonstrate flexibility and implement change
• Proven leadership skills
• Advanced Microsoft Excel and Access skills

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 2 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The pay range for this role is $80,000.00-$100,000.00 annually. This pay range is specific to these locations and may not be applicable to other locations

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.