Fast Facts

Join Relias as a Strategic Alliances Manager, where you will be responsible for developing and managing strategic partnerships to optimize our integration partner ecosystem in the healthcare industry.

Responsibilities: Develop, manage, and optimize strategic partnerships; negotiate agreements; monitor partner performance; engage with cross-functional teams to ensure alignment with technology goals.

Skills: Strong background in partnership management; understanding of integration processes; exceptional communication and analytical skills; ability to build stakeholder relationships.

Qualifications: Bachelor’s degree in business or related field; 3+ years in partner management with SaaS focus; strong understanding of APIs.

Location: Hybrid position requiring proximity to Morrisville, NC, requiring approximately 30-40 in-office days per quarter.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $125,000.

Are you looking for a high energy, strategic, and fast-paced position as a Strategic Alliances Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• 20%+ annual employee promotion and transfer rate
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Strategic Alliances Manager - Integrations will be responsible for developing, managing, and optimizing strategic partnerships that enhance our integration partner ecosystem. This role will involve collaborating with cross-functional teams, including product management, engineering, professional services, sales, and marketing, to ensure seamless integration and alignment with our partners. The ideal candidate will have a strong background in partnership management, integration processes and methodologies, and a deep understanding of technology solutions. 

WHAT YOU’LL DO: 

•   Partnership/Vendor Development 

• Identify and evaluate potential strategic integration partners based on customer requirements, sales feedback, and industry analysis.
• Engage potential partners and vendors from various industries (i.e., HRIS, HCM, EHR, ATS, Home Based Care, etc.) that align with Relias’ strategic integration goals.
• Build and maintain strong relationships and network with key stakeholders at partner organizations.
• Develop and negotiate commercial terms and partnership agreements in collaboration with leadership, legal department, and information security.
• Develop and plan joint marketing strategies. 
• Onboard partners through the established go to market process, collaborating with product marketing management, sales, finance, legal, product, and others.

•   Partnership Strategy

• Develop a framework around the standard partnership program including, but not limited to, standard commercial terms, baseline contractual terms, referral program, marketing benefits, etc.
• Collaborate with product, engineering, and professional services teams to stay abreast of product integration strategies to ensure that partnership framework aligns to technology goals and strategy.
• Work with the Sales and Client Success organization to maintain an accurate joint sales pipeline and support client calls regarding integrations questions. Ensure pipeline management cadence occurs regularly.
• Work in collaboration with Relias marketing team to plan, develop, and executive customer and partner marketing strategies and campaigns.
• Attending vender conferences to represent Relias, network, and build relationships with vendors and existing and prospective customers.

•   Partner/Vendor Management 

• Monitor the performance (i.e., OKRs, KPIs, SLAs, etc.) and effectiveness of partner/vendor performance and provide regular updates to manager. Performance metrics shall include, but not be limited to, bookings, revenue, partner fees, referrals, etc.
• Identify areas for improvement and implement solutions to optimize processes and performance.
• Function as point of contact for partner inquiries and escalations on vendor matters.

•   Market Analysis 

• Stay abreast of industry trends, competitive landscape, analyst briefs, and emerging integration technologies to identify new partnership/vendor opportunities.
• Monitor partner/vendor activities around mergers and acquisitions and how it affects partnership and integration strategies.

•   Other duties as assigned

COMPETENCIES: 

•   Client Relationship Management (CRM): ability to effectively manage and nurture client and partner relationships to achieve mutual success.

•   Vendor Management:  The skill of strategically overseeing and optimizing relationships with vendors or third-party suppliers. This involves selecting appropriate vendors, monitoring performance, managing risks, ensuring compliance with contractual obligations, and fostering collaborative partnerships to support operational and strategic goals.

•   Initiative: ability and willingness to take independent action, show initiative-taking behavior, and drive progress without being explicitly instructed or directed

•   Collaboration: work effectively and harmoniously with others towards a common goal or objective utilizing the skills and attitudes necessary to engage, communicate, and cooperate with individuals or groups, fostering an inclusive and productive work environment

YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

•   Bachelor’s degree in business, Information Technology, or a related field.

•  3+ years of experience in partner management, alliances, or business development with a focus on SaaS product technology integrations.

•   Strong understanding of APIs and integration methods and technologies.

•   Exceptional communication and people skills, with the ability to build relationships and influence stakeholders at all levels.

•   Analytical mindset with the ability to assess partnership performance and make data driven decisions.

•   Self-motivated, proactive and able to work independently as well as part of a team. 

IT WOULD BE NICE IF YOU HAD:

•   5+ years of experience in partner management, alliances, or business development, with a focus on technology integrations.

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 277971