Remote Expediate Specialist

Title: Expediating Parts Specialist

Location: Remote, US

Job Type: Full-time with Benefits

Who We Are

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Summary

Responsible for supporting the Stellantis dealership network on providing up-to-date information to part inquiries and real-time feedback to Case Managers/Specialists who need assistance with parts causing VORs. Become an expert in Mopar Supply Chain Processes and Systems to better support the customer’s need.

Day to Day Responsibilities

• Be proficient in all Mopar and necessary corporate tools and systems.
• Work closely with

• MOPAR Supply Chain/Parts Expediting
• Top Care
• Dispute Resolution
• Business Centers/Area Managers
• Tech Advisors and Contact Center

What you bring

• Ability to relate with Dealer.
• Customer Focused
• Knowledge of automotive Supply Chain & PDC & parts distribution process
• PC literate (including Excel, Word, & Power Point)
• Strong written and verbal communication skills
• Strong leadership and interpersonal skills
• Ability to work in a team environment.
• Proven analytical, problem solving and decision-making abilities.
• Bachelor’s degree in supply chain, Logistics or Business.
• Mopar service parts, assembly plant or PDC experience.
• While preforming the duties of this job, the employee is regularly required to:
• Call, video, email, message and communicate with customer and co-workers.
• Work at a PC for 8-10 hours daily

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

If you are interested in this position apply here

https://careers.msxi.com

#MSXNAJobs