Renewal Assistant

Working individually and as part of a team to generate renewals for our clients under the Small Group segment. This job involves problem-solving, analysis, and evaluation of varied information. Problems or situations may be dissimilar, and training will be provided. Must apply standardized or prescribed techniques or methods to analyze and evaluate information to arrive at best solutions. Procedures and practices are normally available as guidelines.

• Timely and accurate coding of Renewal sold rates on the client’s billing
• Calculation of manual rates for In-force quotes
• Timely and accurate coding of Execution sold rates
• Calculation and inputting of amendment factors
• Manipulation of data in Excel and adjusting output to include all nonstandard plan design options in order to accurately calculate manual rates. Manually adjust output to include all nonstandard plan design options.
• Respond to inquiries from the field
• Order and set up census data for Self accounting groups.
• All other related duties as applicable

• Proficiency in Microsoft Outlook, Word, Excel, Access, and Adobe Acrobat
• Knowledge of PAS, ARC and TOCS is considered an asset
• High degree of accuracy and attention to detail
• Customer service skills are an asset
• Well-developed organizational and time management skills with the ability to manage a high volume of work while meeting fixed deadlines
• Ability to work both independently as well as part of a team
• Strong mathematical skills
• Some knowledge of Group Benefit products would be an asset
• Successful candidates will be required to participate in the Federal Government Enhanced Screening process.