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Administrative Assistant - Events

Administrative Assistant - Events

Renewal by Andersen - Congressional Blvd, Carmel IN


Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

In this role, you will need sharp attention to detail and a strong administrative background to assist our administrative team in transferring phone calls and greeting customers.


Primary Responsibilities:

- Initiate conversations with and negotiate new event procedures, partners, outside vendors

- Maintain positive relationships with existing event producers, partners, and outside vendors

- Manage and coordinate all activities related to event registration including payments, insurance, booth set up, etc.

- Work closely with the Event Leadership team to ensure successful event execution

- Analyze profitability and location reporting to identify lead generation opportunities

- Utilize CRM system to track, organize, and maintain a high volume of incoming data related to events and vendor relations


Qualifications:

- 2+ years of experience in an administrative setting (preferred)

- 2+ years of experience with data entry (required)

- Proficient with Microsoft Office Suite, including Outlook and Excel (required)

- Proficient with technology including CRM system and social media (required)

- Multitasking and time management skills, with the ability to prioritize tasks

- Professional attitude and appearance

- Ability to be resourceful and proactive when issues arise

- Strong written and verbal communication

- High School degree


Compensation and Benefits:

- $18/hourly

- Full insurance package, including medical, dental, vision, and life

- 401(K) with company match

- Student Loan Repayment Program and Student Tuition Reimbursement

- Employee perks discount program

- PTO, paid holidays, and floating holidays!


Schedule:

- Onsite at our Carmel Office

- Full-time schedule, 4 days a week: 8-hour shift between 7:30am-5:00pm



DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


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Average salary estimate

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$37440K

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What You Should Know About Administrative Assistant - Events, Renewal by Andersen

Join the dynamic team at Renewal by Andersen as an Administrative Assistant - Events in beautiful Carmel, IN! If you have an eye for detail and a knack for organization, this role is perfect for you. You’ll be at the heart of our event operations, working closely with our administrative team to create an unforgettable experience for our customers. Your responsibilities will include initiating conversations and negotiating new event procedures with partners and vendors, while you'll also maintain positive relationships with our existing event producers. Managing event registration activities, from payments to booth setups, will be key to ensuring everything runs smoothly. You'll work in tandem with the Event Leadership team, analyze reports for profitability, and identify lead generation opportunities through an organized CRM system. We’re looking for someone with at least 2 years in an administrative role and a strong background in data entry. Proficiency in Microsoft Office Suite, especially Outlook and Excel, is essential, as is familiarity with various technologies. Your ability to prioritize tasks, maintain a professional demeanor, and communicate effectively will set you apart. Offering competitive compensation and an amazing benefits package, including insurance, a 401(K) plan, and even student loan repayment programs, this is more than just a job; it’s a chance to grow your career within a company that’s been a trusted name since 1903. If you’re passionate about events and administrative work and want to be part of our innovative team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Administrative Assistant - Events Role at Renewal by Andersen
What does the Administrative Assistant - Events role at Renewal by Andersen consist of?

The Administrative Assistant - Events position at Renewal by Andersen revolves around supporting the event planning team by managing vendor relationships, coordinating event logistics, and ensuring seamless execution. You will negotiate new procedures, handle event registrations, and manage comprehensive event details to achieve successful outcomes.

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What qualifications do I need for the Administrative Assistant - Events position at Renewal by Andersen?

To apply for the Administrative Assistant - Events role at Renewal by Andersen, you should have at least 2 years of administrative experience and strong data entry skills. Proficiency in Microsoft Office Suite and familiarity with CRM systems is essential. Excellent multitasking, written, and verbal communication skills are also required to excel in this role.

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What is the typical work schedule for the Administrative Assistant - Events at Renewal by Andersen?

The work schedule for the Administrative Assistant - Events at Renewal by Andersen is full-time, requiring you to be onsite in our Carmel office four days a week. Each shift lasts 8 hours, typically between 7:30 AM and 5:00 PM, offering a balanced work-life experience.

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What benefits are offered for the Administrative Assistant - Events role at Renewal by Andersen?

Renewal by Andersen offers a comprehensive benefits package for the Administrative Assistant - Events role, including competitive hourly pay at $18, full medical, dental, and vision insurance, a 401(K) plan with company match, and perks like a student loan repayment program and flexible PTO, ensuring you’re well taken care of.

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How does the Administrative Assistant - Events role contribute to Renewal by Andersen's mission?

The Administrative Assistant - Events plays a crucial role in helping Renewal by Andersen achieve its mission of creating exceptional window and door replacement experiences. By managing event logistics and vendor relationships, you'll help ensure that our events are memorable, reflecting the high standards associated with our brand.

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Common Interview Questions for Administrative Assistant - Events
How do you prioritize tasks in a busy administrative environment?

To prioritize tasks effectively in a busy environment, start by assessing deadlines and the potential impact of each task. I often use a digital planner to track due dates and allocate time slots for my responsibilities. This structured approach helps ensure that I stay organized and meet all key event timelines.

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Can you describe your experience with CRM systems?

I have extensive experience using CRM systems to manage customer and vendor interactions. I've utilized these systems to track event-related data, follow up with leads and maintain organized records, which helps streamline processes and enhance communication among event team members.

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What strategies do you use for effective communication with vendors?

Effective communication with vendors involves clarity and consistency. I ensure I’m clear in my messaging, actively listen, and provide timely updates. Building relationships through regular check-ins and follow-ups helps maintain a collaborative environment, which is essential for successful events.

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How would you handle a sudden change in an event plan?

In the event of a sudden change, my first step would be to assess the situation and gather all necessary information. I would then communicate promptly with all stakeholders, ensuring they are informed of any updates. From there, I'd develop a contingency plan to adapt to the new circumstances while ensuring the event's objectives are still met.

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What is your approach to managing multiple events simultaneously?

Managing multiple events involves careful planning and prioritization. I break down each event into smaller tasks and set clear timelines. Utilizing tools like checklists and project management software allows me to monitor progress efficiently, ensuring that no details are overlooked.

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Describe a situation where you provided excellent customer service.

In a previous role, I once had a client who was stressed about their event setup. I listened actively to their concerns and assured them I would handle everything. I coordinated with vendors and kept the client updated throughout the process, which relieved their stress and resulted in a successful, well-received event.

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How do you stay organized when handling a high volume of data?

To stay organized with a high volume of data, I rely on structured filing systems and leverage software tools for organization. I categorize data effectively, consistently update records, and make use of spreadsheets for tracking multiple projects, which helps me maintain clarity and efficiency.

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What tools do you frequently use in your administrative work?

I frequently use tools such as Microsoft Office Suite for documentation and data analysis, various CRM platforms for managing relationships, and project management software to track tasks and deadlines. My proficiency in these tools enhances my productivity in administrative roles.

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How do you handle conflicts with team members or vendors?

I approach conflicts with an open mind and a focus on solutions. I make sure to listen to all parties involved to fully understand the issue. By facilitating a discussion aimed at finding a beneficial resolution, I aim to preserve professional relationships while ensuring the success of the project.

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What motivates you in your role as an administrative assistant?

I’m motivated by the success of the events I help orchestrate and the satisfaction from providing excellent support to my team. Knowing that my attention to detail and organizational skills contribute to a positive experience for both clients and team members is what drives me every day.

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To make the world a better place by living up to the promise that everyone benefits from their association with Andersen.

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Full-time, on-site
DATE POSTED
March 23, 2025

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