Service Technician - job 1 of 2

Service Technician

Renewal by Andersen – Cranford, NJ

Are you ready to take your construction skills to the next level? At Renewal by Andersen, the custom division of Andersen Windows, you'll be part of a legacy that has been building beautiful, high-quality window and door systems since 1903. Here's your chance to join a team dedicated to transforming the home improvement experience for our customers, while growing your career in a supportive and dynamic environment.

Why Work Here?

As a Service Technician with us, you will be more than just a technician; you will be a pivotal player in ensuring our customers are satisfied and their homes are secure and beautiful! You’ll apply your hands-on skills and technical know-how every day, making a real difference in people's homes. Engage in a fulfilling practical role where every day brings new challenges and opportunities to shine. 

Your Responsibilities Will Include:

- Deliver top-notch service performance while addressing warranty issues on our high-end windows and doors.

- Troubleshoot and tackle on-site challenges, using your expertise to fix problems and assist customers promptly.

- Ensure that our customers’ smiles stay wide by resolving issues and providing solutions that exceed their expectations.

- Replace defective parts and ensure that our elegant product solutions are functioning flawlessly.

- Diagnose and resolve common issues (think water infiltration or bowed panels) with precision and expertise.

What We’re Looking For:

- 1-2 years of experience installing windows and doors preferred, or equivalent experience in a related field.

- A valid driver's license

- Knowledge of custom window and door installations is a plus.

- Proficiency in using a metal brake and caulking, plus familiarity with minor trim work around windows and patio doors—both inside and out.

- Great customer service skills with a knack for troubleshooting and problem-solving.

- Strong communication skills—you'll have the chance to build rapport and trust quickly with clients.

- Physical ability to lift up to 75 lbs unassisted.

What We Offer You:

-Company vehicle and gas card.

-Competitive hourly compensation between $25-$30/hourly based on experience.

-Mileage Reimbursement: We’ll ensure you’re compensated for your travel!

-401K Plan with Company Match: Invest in your future with us.

-Comprehensive Health Benefits: Medical, vision, dental, and supplemental life insurance to keep you and your family healthy.

-PTO: Enjoy paid time off for vacation, sick days, and holidays—life is about balance!

-Student Loan Repayment Program: We support your growth even beyond work.

-Employee Perks Program: Discounts and special offers just for being part of our Renewal family.

Schedule:

- Work Monday to Friday, with every other Saturday off—keeping your weekends free for personal time!

Ready to Elevate Your Career?

If you’re passionate about construction and customer satisfaction, we want you on our team! Join Renewal by Andersen and contribute to our mission of providing a better window and door replacement experience. Apply today and let’s build something great together!

DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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