Operations Specialist

• Examine loan applications submitted through partners internal platforms to ensure completeness and accuracy.

• Verify applicant information, including financial records, credit scores, KYC details, and other necessary documentation.

• Serve as a liaison between the organization, loan applicants, and partners to address queries and gather additional information when needed.

• Collaborate with underwriters, compliance teams, and other stakeholders to expedite loan processing.
• Ensure all loan documentation complies with internal policies, regulatory requirements, and partnership agreements.
• Identify and flag potential risks in loan applications and recommend solutions or alternative strategies.

• Accurately input loan data into the internal system and maintain detailed records for each application.
• Track the status of loan applications and provide regular updates to stakeholders.
• Generate detailed reports on loan processing activities, highlighting trends, bottlenecks, and areas for improvement.

• Bachelor's degree in Finance, Business Administration, Economics, or a closely related field.
• A minimum of 2 years of experience in loan processing, financial services, or a comparable position.
• Demonstrated proficiency in loan management software and customer relationship management (CRM) tools.
• Proficient in Microsoft Office Suite (including Excel, Word, and PowerPoint).
• Understanding of financial regulations, credit risk assessment, and loan underwriting procedures.
• Exemplary attention to detail and exceptional organizational abilities.

Additional Requirements:

• Knowledge of internal application systems for loan processing is an advantage.

• Experience working with multiple partners or external financial institutions is a plus.