Product Owner

Valorem Reply is an award-winning digital transformation firm focused on delivering data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace. Through the expertise of their people and power of Microsoft technologies, they provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Their innovative strategies and solutions securely and rapidly transform the way their clients do business. 

As a Business Analyst/Product Owner at Valorem Reply, you have demonstrated success in the following:  

You are a strategic consultant, working with your customers to understand their business, their current problems, and their future opportunities.  

You have demonstrated the ability to see the “Big Picture”, driving positive changes within your customer’s organization and building trust along the way.  

You are a liaison between your customer’s product vision and the agile delivery teams, ensuring that teams understand the product roadmap and vision.   

You think iteratively, embracing agile practices to bring value to your customers quickly.  

• Own the product vision: Identify solutions that delight our customers and solve their problems. Proactively communicate, collaborate, and educate the team and client on solutions and the value that it provides for our clients. 
• Generate product solutions: Be the product leader within the team, proactively communicating, collaborating, and educating to identify solutions that delight our customers.  
• Elicit requirements: Elicit requirements and resolve conflicts using customer interviews, workshops, journey maps, personas, business cases, use cases, business process analysis, user feedback, analytics, etc.  
• Own the product backlog: Organize, harmonize, critically evaluate, decompose, and simplify business needs into a set of prioritized, understandable, and technology agnostic features and user stories with acceptance criteria. Ensure the product backlog enables the agile team to deliver the maximum product value at the right time.  
• Manage client expectations: Help our customers to understand the impact of changes to the product backlog on the delivery of product value. Be prepared and willing to negotiate changing priorities to ensure that the team continues to deliver value while maximizing the product capabilities requested by the client. 
• Implement, Test, and Iterate: Support the implementation of the product. Evaluate the effectiveness of solutions to ensure solutions delight customers and solve problems.

• Experience working with clients and technical team members to generate and implement solutions to complex business problems; you aren’t an order-taker but a solution-generator 
• 5 years working as an agile product owner 
• 5 years working on web application development 
• 3 years using design thinking to solve customer problems 
• 3 years prioritizing and managing a team/product backlog 
• 3 years leading user story refinement meetings 
• 3 years writing user stories and acceptance criteria 
• 3 years leading user facing workshops to identify and ideate on user needs 

• Certified Scrum Product Owner (CSPO) 
• Safe Product Owner and Product Manager (POPM) 
• PMI Professional in Business Analysis (PMI-PBI) 
• Experience collaborating with a UX designer to generate UI mockups/wireframes 

About Reply Inc.

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. www.reply.com.

Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.