Service Manager Solar

We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

Summary: 

The Service Manager - Solar manages the team of mechanics, shop aligned and site/field-based, and is responsible for oversight, direction, troubleshooting, diagnosing and high-quality repairs on heavy equipment in a field/shop environment.  This position covers all equipment utilized on solar projects.     

• Manages routine maintenance schedules and communicates schedules for maintenance, repairs and utilization to Equipment Manager and field personnel.
• Reviews third (3rd) party invoices to ensure repairs and costs are appropriate.
• Partners with third (3rd) party suppliers to monitor repairs and ensure timely turnaround to keep utilization of assets high.
• Oversees performance of and schedules basic and advanced mechanical duties, including trouble shooting, diagnostics and repair of equipment in the field, needs to be familiar with all makes of equipment utilized on solar projects with a primary focus on RES asset equipment, for instance, Vermeer PD 10 pile drivers, Utility Vehicles, Skid steers and Fork lifts.
• Manages and coordinates Survey “hardware” equipment for the PD 10s -Stonex coordination with the site teams.
• Performs electronic engine diagnosis and troubleshooting.
• Reports productivity daily.
• Coordinates maintenance repairs and 3rd party vendors with the onsite solar mechanics.
• Operates Company vehicle in a safe manner to drive to various site locations.
• Attends work regularly and punctually, as scheduled or expected.
• Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.

• Performs ad hoc job-related duties/functions and projects to support the Equipment Manager and Solar department.
• Communicates with project site and operating group leadership on repair status and needs.

• Advanced knowledge in solar equipment
• Management of multiple direct reports
• Experience with diagnostic tools, such as CAT ET Systems preferred
• Ability to read and understand mechanical equipment specifications
• Technical knowledge in operation and function of all previously listed equipment
• Ability to troubleshoot and diagnose issues remotely and provide guidance to field service
• Develop internal processes in line with industry standard service and maintenance guidelines
• Excellent listening skills
• Intermediate knowledge in:
• Verbal and written communication
• Listening skills
• Comprehending and following directions, verbal and written
• Meeting work goals and deadlines
• Ability to use hand tools, power tools, machines, and equipment.
• Functional competencies include attention to detail, customer focus, teamwork, accountability, prioritization.

• Presents, supports, and leads-by-example with a safety and quality-oriented attitude.
• Leads by example to show that safety is the most important function, ensuring that all employees follow safe practices while working.
• Accountable to continually reinforce safe behaviors and correct “at risk” behaviors.
• Adhere to, and ensure, all site team members understands standard operating procedures.

• Leads and supports the site team in technical, quality and safety, utilizing system in place.
• Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
• Manage multiple direct reports.
• Participates in hiring and selection process to fill positions on the team.
• Communicates regularly with direct reports on goals, accomplishments, and information on policies.
• Demonstrates leadership and expertise in eyes of T&D client group.
• Employee Development:
• Provides tasks and assignments that challenge and stretch employees’ responsibilities.
• Conducts regular discussions with employee(s) on personal development. Comfortable with empowering others.
• Conducts timely, effective performance reviews in accordance with RES guidelines.

• High School/GED required.
• 5+ years of heavy construction equipment experience with equipment relative to Solar construction required.
• 2+ years of supervisory experience required.
• Domestic Travel of 16-30%; valid driver’s license required.  

• Medical, Dental and Vision
• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 4x pay Basic Life and Voluntary Life
• Short and Long Term Disability
• Accident, Hospital, and Critical Illness
• 401 (k) plan with 6% company match
• 4 weeks Paid Time Off (PTO) and 10 Paid Holidays
• Tuition Reimbursement and Green Car Reimbursement
• Volunteer and Charity Matching
• Paid Parental Leave and Paid Sabbatical Leave
• Employee Referral Bonus
• Employee Discounts and Wellness programs
• Wellness Reimbursement