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Restaurant Service Support

Job description

Duffy's Sports Grill is looking for service support team members. This position will encompass aspects of food running, bar backing, expediting, and server assisting.

Position: Duffy’s Food Runner/ Expediter Job Description

Reports to: General Manager

Job Summary: Responsible for assisting servers or bartenders in providing exceptional service by delivering food orders from the kitchen to guests rapidly and accurately.

Major areas of responsibility:

· Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

· Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

· Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.

· Locate items requested by guests.

· Perform serving, cleaning, or stocking duties.

· Carry completed orders from kitchen to tables or bar for guests.

· Clean counters, shelves, walls, or equipment in food service areas.

· Garnish foods and position them on tables to make them visible and accessible.

· Expedite food from the kitchen accurately, ensuring meals are correct and complete.

· Complete all running side-work throughout shift.

· Keep floor clean- sweep, mop, or vacuum.

· Some expo tasks may be required as necessary. These tasks include dessert making, adding to sides and sauces to entrees, and ticketing orders ready to run.

· Restock plates, bowls, flatware, etc. from the dish pit to the line.

· Pre-portion condiments in ramekin cups as needed.

· Package to-go orders accurately and bring to the host stand as needed.

· Maintain a positive and professional approach to coworkers and customers.

Position: Duffy’s Server Assistant/Barback Job Description

Reports to: General Manager

Job Summary: Responsible for assisting servers or bartenders in providing exceptional service to our guests, while maintaining dining room cleanliness.

Major areas of responsibility:

· Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

· Wipe tables or seats with dampened cloths or replace dirty tablecloths.

· Set tables.

· Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

· Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.

· Locate items requested by guests.

· Clean counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants.

· Wash glasses or other serving equipment at bars.

· Stock refrigerating units with wines or bottled beer or replace empty beer kegs.

· Maintain bathroom cleanliness.

· Complete all running side-work throughout shift.

· Keep floor clean- sweep, mop, or vacuum.

· Dispose of trash on the dumpster and placing new bags in trash bins.

· Maintain a positive and professional approach to coworkers and customers.

Qualification Standards for this position:

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

· Initiative — Job requires a willingness to take on responsibilities and challenges.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

· Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

· Integrity — Job requires being honest and ethical.

· Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

· Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

· Social Orientation — Job requires preferring to work well with others rather than alone.

Essential Functions

· Stand for long periods of time.

· Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.

· Repeat the same movements.

· Walk or stand for long periods of time.

· See details of objects that are less than a few feet away.

· See details of objects that are more than a few feet away.

· See differences between colors, shades, and brightness.

· Understand the speech of another person.

· Speak clearly so listeners can understand.

· Use stomach and lower back muscles to support the body for long periods without getting tired.

· Keep your hand and arm steady while moving.

· Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).

· Bend, stretch, twist, or reach out their body.

· Be physically active for long periods without getting tired or out of breath.

· Focus on one source of sound and ignore others.

· Hear sounds and recognize the difference between them.

· Use muscles to lift, push, pull, or carry heavy objects.

· Use muscles for extended periods without getting tired.

· Determine the distance between objects.

· Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

· React quickly using hands, fingers, or feet.

· Add, subtract, multiply, or divide quickly and correctly.

· Multitasking different work activities and shifting attention from one task to another.

· Heavy lifting up to 40 lbs.

· Available to work days, nights, weekends, and holidays.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Physical setting:

  • Casual dining restaurant

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekends as needed

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Port Saint Lucie, FL 34986: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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CEO of Duffy's Sports Grill
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Jason Emmett
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Reimagining the Sports Dining Experience.

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DATE POSTED
August 6, 2023

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