Senior Product Manager, Payroll

As the Senior Product Manager, Payroll at Restaurant365, your primary responsibilities will include driving the strategic vision for the Payroll product line, collaborating with cross-functional teams to create and communicate a comprehensive product roadmap, and ensuring the delivery of impactful solutions. You'll also conduct customer interviews and market research to inform product strategy, manage the prioritization of features and bugs, and continuously embrace feedback to enhance customer satisfaction.

To excel as a Senior Product Manager, Payroll at Restaurant365, candidates should possess a Bachelor's degree in a relevant field or equivalent work experience. Ideally, you'll have over 7 years of product management experience in B2B SaaS environments, with at least 5 years specifically in Human Capital Management (HCM) software focused on Payroll. Proficiency in Agile methodologies and outstanding communication skills are also essential for success in this role.

At Restaurant365, product management for the Payroll product line is approached with a strong emphasis on collaboration and customer feedback. The Senior Product Manager will work closely with Engineering, Customer Success, and Go-to-Market teams to ensure the roadmap aligns with customer needs and company objectives. This collaborative approach enables the team to prioritize effectively and drive high-impact solutions that lead to a customer-first mindset.

Restaurant365 offers a competitive salary range for the Senior Product Manager, Payroll role, along with comprehensive medical benefits fully covered for employees, a 401k plan with matching, equity option grants, unlimited PTO, and a focus on wellness initiatives. The company also emphasizes equitable pay and transparency in salary practices, contributing to a supportive work culture.

The work culture at Restaurant365 is dynamic, empowering, and focused on professional growth. As a Senior Product Manager, Payroll, you'll be part of a team that values collaboration and innovation while striving to be 'Best in Class.' Restaurant365 encourages open communication, mentorship, and continuous improvement, enabling team members to thrive and elevate their skills.

When communicating the product roadmap, I would use a combination of visual aids, stakeholder meetings, and regular updates to ensure clarity. It's essential to tailor the messaging to different audiences, covering the 'why', 'how', and 'what' of the roadmap, while ensuring alignment with organizational goals.

To prioritize features, I would use a framework that considers customer impact, business value, and technical feasibility. For addressing technical debt, I would establish regular review sessions to assess the current state of the product and collaboratively decide on timely resolutions that don’t jeopardize ongoing development.

My experience with Agile methodologies includes actively participating in sprints, leading daily stand-ups, and facilitating retrospectives. I believe in fostering a culture of adaptability and responsiveness to change, ensuring that the team continuously delivers value while evolving the product effectively.

I utilize various methods such as customer interviews, surveys, and usability tests to gather feedback. This data is instrumental in refining product strategies and making informed decisions about future developments, ensuring that the product remains aligned with user needs and expectations.

One challenge I've encountered is balancing stakeholder expectations with feasible timelines. I overcame this by implementing transparent communication practices, setting realistic goals, and proactively engaging with stakeholders to manage expectations while ensuring alignment on priorities.

Mentorship is crucial in my leadership style as it fosters a collaborative environment and develops team members' skills. I aim to empower colleagues by sharing my knowledge, providing constructive feedback, and encouraging them to take on challenging projects to enhance their growth.

I stay current by actively participating in industry webinars, attending conferences, and reading relevant literature. Additionally, connecting with other product managers and engaging in professional networks helps me gain insights into best practices and emerging trends.

Key metrics for measuring product success include customer satisfaction scores, user engagement levels, churn rates, and revenue growth. By analyzing these metrics, I can gauge the product's performance and identify areas for improvement to enhance overall customer experience.

I handle conflicts by promoting open dialogue and focusing on solutions rather than the issues. I encourage team members to express their perspectives, facilitate discussions to find common ground, and work collaboratively towards a resolution that benefits the project and team dynamics.

To ensure product alignment with company objectives, I regularly engage with leadership and cross-functional teams for updates on strategic goals. I also align our product roadmap elements with these objectives and communicate progress to ensure everyone is on the same page.