Retail Associate - Bike Sales

Not your everyday bike store, Sports Basement offers a fun and dynamic work environment with perks that you simply won’t find at other shops in the Bay Area.

Since 1998, Sports Basement has been Northern California's favorite sports and outdoors store, with locations spread across the Bay Area. From cycling to camping, snow sports to fitness, ski, snowboard, and bike shops along with one of the largest rental fleets in the nation - we sell and rent it all! Our stores also act as community hubs, offering free space for meetings and events, sponsoring local races, and providing over $11 million in donations and charitable contributions to schools and other nonprofits through our Basementeer program. We know that your gear is more than just stuff, and likewise, we're more than just a store, and more than just an employer - we're here to help everyone love the outdoors, and if that describes you too, then you're somebody that we want to know.

Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get:

• Full health, dental, and optical coverage (full-time staff).

• Participation in our profit-sharing bonus pool.

• 40% off our already low prices. . . for life! (Life discount applies after you work 2,000 hours).

• A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner.

• A free flight every time you work the equivalent of one full year.

• Free skiing, camping, and biking trips with our Out of the Basement program.

• Free use of our rental gear.

• Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports.

• 401(k) plan.

• Stock options program (full-time staff).

• Have a passion for cycling and regularly spend time in the saddle.

• Proven ability to utilize problem-solving skills and can clearly communicate service-related issues.

• Make genuine connections with customers by engaging in conversation. Ask open-ended questions with the intent to understand what the customer needs and tailor your approach.

• Assist customers in an enthusiastic and courteous manner; provide service that makes customers say "wow!" (in a good way).

• Be a product expert. Gain full understanding of product descriptions and their technical nuances to be able to answer any question a customer might pose.

• Accurately complete sales using POS system according to established procedures.

• Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift