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Retail Store Associate - job 6 of 8

Rowan has completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses. All of Rowan's products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our new retail locations in either Lincoln Park or West Loop, Chicago. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to perform the day-to-day duties of the piercing studio operations.

What you'll be doing

  • Greet ear-piercing clients and shoppers
  • Offer and provide education about Rowan piercing services and jewelry
  • Support needs of ear piercing clients and shoppers
  • Improve store efficiency and processes to ensure seamless client experience
  • Restock jewelry and ear piercing materials
  • Maintain cleanliness and sterility of the studio
  • Perform bi-weekly inventory counts and investigate discrepancies
  • Execute transactions via technology and software systems
  • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

What you'll bring

  • Retail experience or sales experience
  • Experience with jewelry, ear piercing, or a service or hospitality business a plus
  • Ability to work independently, ownership-minded
  • Positive and high-energy, resourceful with an entrepreneurial spirit
  • Passionate about earrings and ear piercing
  • Interest in working at an early-stage, high-growth company
  • Willing to work a flexible schedule - weekends a must
About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

Important note:
Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try!

Hiring process and disclaimer
: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!
Rowan Glassdoor Company Review
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CEO of Rowan
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Louisa Serene Schneider
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Our Mission To empower and build self-confidence through safe experience and self-expression. Our Values Celebration: Rowan celebrates the now, turning the moment into a milestone. Trust: Rowan is the authority on ear piercing and related product...

31 jobs
CULTURE VALUES
Inclusive & Diverse
Dare to be Different
Empathetic
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life insurance
401K Matching
Maternity Leave
Paternity Leave
FUNDING
TEAM SIZE
DATE POSTED
January 26, 2023

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