Revenue, Operations Manager

About the role:

We are looking for an experienced, organized, and motivated individual to be the first member of our Revenue Operations team. You will work across our Revenue organization with Sales, Marketing, and Customer Success to generate insights and support key strategic initiatives. You will be integral to helping us scale by delivering visibility across the entire revenue team, improving efficiency across the revenue process, driving revenue predictability, and ultimately achieving revenue growth. Since this will be a high impact role on a rapidly growing team, ideal candidates are proactive, excel at collaborating with other teams, and possess a strong technically focused, strategic mindset. You will have had experience in planning, building, and implementing sales and marketing systems to support growth, and capturing and delivering analytics/insights at a company, team, and individual level. 

What you'll do:

• Own regular business reporting and communication cadence and strategy among senior revenue leaders.
• Help develop revenue process & methodology for the entire revenue team.
• Assist with resource planning, including structure and role responsibilities across the revenue team.
• Develop and present recommendations to senior management for strategic decision making.
• Own systems and analysis of revenue motions (e.g Salesforce, Preqin, ChurnZero, and other dashboard and BI tools).
• Develop revenue and forecasting models in conjunction with Finance.
• Lead revenue performance measurement and analytics.
• Build best in class dashboards and reporting tools.
• Ensure consistency and create alignment across Sales, Marketing, and Customer Success teams. 
• Build partnership with GTM Leadership by delivering financial results, identifying issues and emerging trends, and providing a breadth of insight and financial decision support.
• Proactively understand our GTM needs and build the systems & processes to help streamline day-to-day workflows.
• Help the team establish strong operational processes for Salesforce and integrated systems.
• Develop frameworks for translating GTM strategy into measurable financial reporting with the goal of improving target setting for revenue and operating investments.
• Partner with leadership to develop ARR forecasting models leveraging inputs across the organization.
• Prepare analyses to help leadership understand how investments translate into growth and provide strategic decision support.
• Promote vision/strategy around processes and systems to help support scale in a high

What to expect in the hiring process:

We go through the same interview steps for all Revenue Operations Manager candidates to ensure equity in our hiring process.

Our process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be on the revenue team at Aumni. Topics will range from venture experience to problem-solving approaches.

• Initial screen: Have a quick 20-30 minute chat with the hiring manager to learn more about each other. 
• Meet the team: 30 minute call with 4 Aumni team members
• Talk to a senior leader from sales or customer success to learn more about our strategy
• Get a decision: We’ll get back to you within a week on what’s next.
• At Aumni, we strive to create a work environment where everyone feels comfortable, close, and productive. We’re working together for collective success. If you’re ready to embody the culture and mission of transforming the venture capital industry and having fun doing it, we’d love to have you on the team growth environment.
• Ensure consistency and create alignment across Sales, Marketing, and Customer Success teams. 

About you:

• A self-starter who is used to and comfortable with the ambiguity and fluidity of a fast growing start-up environment.
• A collaborative teammate who enjoys working with others and developing strong partnerships (internal and external) to achieve the best outcome.
• A highly motivated individual, with a “builder mentality”, that enjoys working with tech stack eco-systems.
• A problem solver. You ask the right questions to uncover the root cause and can quickly iterate to a final, well-thought-out result, that is backed up by evidence.
• A project manager. You have the discipline and creativity to turn ideas into a project plan based on business goals and execute it in a timely manner.
• Driven by data - understanding that metrics drive outcomes.

Desired qualifications

• 3-5 years work experience in a high tech SaaS company supporting the revenue team (marketing sales, customer success) in a Finance or Operations role. 
• Competency with Salesforce automations, including best practices, building flows, process builders, workflow rules, and formula fields. Salesforce Administrator certification or other Salesforce certifications, while not mandatory, a plus.
• Proven decision making ability. Ability to identify the important business issues and how to address those issues through analysis and recommendations.
• Creative and ambitious mindset, and interest being an early contributor and team player in an expanding revenue organization.
• Comfort communicating with decision makers (c-suite, partner-level, etc.)
• Strong problem solving skills and ability to manage conflicting priorities
• An analytical / data driven mind and passion for detailed orientated work. Attention to detail and the highest standards for accuracy and precision.
• High level of intellectual curiosity & initiative. 
• Experience within the venture capital industry is a plus.

Benefits:

• Competitive base salary and Aumni stock options to ensure that everyone is personally invested in the success of the company
• Provided desk setup including MacBook, monitor, keyboard, and mouse/trackpad
• Employer-sponsored health, dental, and vision insurance
• Flexible PTO policy that advocates for a strong work-life balance
• Kitchen loaded with snacks and beverages
• Relaxed office space with multiple lounge areas nestled at the base of Big Cottonwood Canyon
• An awesome team culture with groups that eat, ski, game, and generally hang together!