Revenue Operations Analyst

Our mission at Rezilient Health is simple: to make access to primary and multispeciality care convenient, timely and seamless. We beam our remote physicians and specialist consults into our world-first CloudClinics to collaborate with an onsite medic during patient appointments. That means a shorter time to diagnosis and more timely treatment for our members, plus a model that actually helps physicians to deliver better care.

Our tech-forward approach streamlines the primary care experience so our doctors have the time to treat our members as a whole person, not just a collection of symptoms. And we’re continuing to add specialty services and technology to offer the most comprehensive, convenient care possible.

Above all, we're making it easy for businesses to offer their people a healthcare benefit they'll actually use — and love. By providing same-day appointments, longer appointment times as standard, and a dedicated care coordination team, we help employers to reduce utilization of costly downstream care like emergency room and hospital visits. Bringing the entire healthcare system under one roof results in a dramatic return on investment for employers’ bottom lines, and for their employees’ health.

We're looking for someone who can elevate our use of tools to drive efficiency and enhance business outcomes. In this role, you’ll be customizing workflows and dashboards to improve how we manage leads, track customers, and measure performance. You’ll also get to design automated solutions that support marketing and sales initiatives, working across departments to ensure data flows seamlessly between tools and across teams.

Key Responsibilities:

• Customize and streamline HubSpot workflows, pipelines, and dashboards to improve lead management, customer tracking, and reporting efficiency.
• Design and implement automated marketing and sales workflows to enhance lead nurturing, email campaigns, and customer segmentation.
• Collaborate with IT and sales teams to integrate HubSpot with other key business systems (e.g.,CrossBeam, Power BI, Google Sheets, CustomerIO, Google Analytics) for seamless data flow and insights.
• Provide ongoing training and support to internal teams, ensuring they maximize the use of HubSpot tools and features to achieve business goals.
• Leverage reporting tools to generate actionable insights, track KPIs, and measure the success of campaigns and customer engagement.
• Continuously monitor updates and features to the Revenue Operations tool suite to ensure the company is utilizing the platform's full capabilities and driving innovation.   
• Work collaboratively with across company functions including marketing, communications, finance, legal, engineering and product to deliver targeted results.  

Required Qualifications:

• +3 years of technology, commercial or healthtech industry business experience highly preferred.  
• Ability to quickly learn and apply new technical capabilities to customer problems.   
• Ability to understand customer requirements and operational concepts while interpreting, translating, and explaining detailed technical ideas to technical and non-technical audiences.   
• Excellent written and oral communications skills.    
• Self-motivated; self-starter; accountable for delivering results.   
• Work closely with Business Development and Product teams to provide customer knowledge and strategic support for the capture and proposal process.   
• Capture key customer and competitive knowledge and share it across the organization.

This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You’ll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.

Rezilient is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We believe in building a diverse workforce and encourage individuals from all backgrounds to apply.