People Operations

This role is in-office, full-time in NYC. We work 6 days a week.

Compensation package: $100k - $120k base, equity, and a plethora of benefits.

Who we are

Rilla is the leading conversation intelligence software for outside sales. Think solar, roofing, and real estate sales reps.

They talk to customers face to face, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.

Our mission is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M sales people who work offline.

We’re growing 20% MoM, over 400 customers including Fortune 500 companies, Net Revenue Retention above 150%, and we are cash flow positive!

We are one of the fastest growing startups in the world right now and in history.

We’re backed by Byron Deeter (one of the best investors in history) from Bessemer Venture Partners, the top Cloud investor in the world.

And we’re a Cloud 100 Rising Star company.

The economy is tough right now, but there are still places out there where you can go to build truly great things.

Rilla is one of those few places.

Who you are

• A customer obsessive. Someone who deeply cares about delighting customers and solving their pains, not about vanity metrics.

• An infinite learner. You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you’re constantly seeking discomfort.

• A team player. You love giving and receiving feedback, and learning and growing as a team.

• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

• Affinity for the unconventional. You get a kick out of rejecting conventional wisdom. And you’re not afraid to try weird, crazy, and quite possibly stupid ideas.

• Extremely focused. You practice extreme focus in everything you do. You’re always looking to prioritize your time and resources to maximum efficiency.

What you’ll do

Rilla’s one of the fastest growing startups in the world.

We have a very small team of customer obsessed bad asses who are in the top 0.1% of their field globally.

We are looking for another one such badass that will take care of all our operations.

You will get to work along side our CEO every day to make sure our company is running smoothly.

You will be working across HR, office operations, marketing, travel management to keep everything in check.

You will be in charge of managing our

1. Contractors

2. Applicants

3. Office management

4. Marketing and travel logistics

5. Cultural off-sites

And you will be in charge of putting out fires.

Your main job is to ensure that Rilla wins.

What we need

• Experience in world class business / marketing operations, project management.

• Experience with managing no-code systems (spreadsheets, datasets, CRMs, products, people, etc).

• Excellent communication skills.

• You can move, think, act, and learn extremely fast.

• You have a demon inside you that makes you want to learn more and do better every day.

What we’d like

• Familiarity with conversation intelligence products

• Familiarity with Notion, Hubspot, Planhat, Mixpanel, and marketing.

• Familiarity to start-up HR logistics including managing and granting employee options

• Familiarity with the home improvement or home services industry