Risk Manager II, SPTC Account Compliance Insights

Description

Application deadline: Dec 10, 2025

The WW Selling partner trust and compliance (SPTC) vision is to enable every brand ranging from the small business to the large multi-national corporation – to be able to thrive and grow into a global selling success.

Our mission is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing powerful solutions for accelerating our selling partners’ business growth. We are entrusted with preventing fraud and abuse, and we are guardians for all our customers. We deliver at massive scale through technology, science, and expert human judgment while continuing to think even bigger about the future.

SPTC designs and builds the software systems, risk models, compliance solution and operational processes across Amazon Marketplaces with over 2 million sellers worldwide selling hundreds of millions of items. This minimize risk and maximize trust across Amazon's global product surface area, by ensuring every transaction and entity is compliant. We do all of this while creating a team culture that we are proud of – one that builds fulfilling careers, is inclusive and gives back the community, and is fun to be a part of.

SPTC Account Compliance Insights team is looking for a highly analytical and result-oriented Risk Manager who can analyze business decisions, troubleshoot issues, and communicate the findings effectively across different teams while raising the technical bar of the globally distributed analytics team, providing data wrangling expertise, deep understanding of data fundamentals, working with and synthesizing very large datasets.

As a Risk Manager, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention and detection. In addition you will be responsible for building a robust set of programmatic, business, and risk metrics; utilizing metrics to determine improvement opportunities. The Specialist will use data tools such as SQL, Excel, Quicksight and other advanced analytics using Python and/or R to analyse large volumes of data, build and maintain queries, and an effective and efficient approach to technological control implementation. This role will work directly with compliance programs, operations, quality auditors, software development and business intelligence. Ideal candidate must be excited by data-driven decisions, detail-oriented, and able to thrive in an ambiguous environment.

Key job responsibilities
You will leverage your technical experience to drive large-scale efforts to ensure adherence with regulations. You will translate high level requirements into straight-forward solutions, often inventing new ones. You should be comfortable with a degree of ambiguity that’s higher than many programs and display high levels of bias for action, earning trust, and ownership.

This position will be responsible for the following activities:
• Own the requirements development and maintenance of new and existing monitoring controls.
• Perform deep dives and generate data driven insights into risk, metrics, and reporting.
• Partner with business teams and data engineers to consult, develop, and implement key risk indicators, models of customer risk, programmatic improvements.
• Perform statistical analysis of transactions, investigation outcomes and behaviors for the purpose of identifying patterns of risk and improving control performance
• Communicate to stakeholders regarding progress and roadblocks.
• Participate in strategic and tactical planning discussions.
• Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business and risk needs.
• Provide regular coaching and mentoring to grow skillsets and leadership capability of junior teammates and new hires.


A day in the life
The SPTC Account Compliance Insights team supports the data needs and analytical requirements of Compliance operations and program teams. This includes performing data extraction, conducting statistical analysis and generating business insights. The role will also support internal customers' recurring data needs through scheduled reports and user friendly dashboard solutions. Additionally there would be focus on exploring new data sets, internal tools and services that can help scale the program, reduce false positives and identify new types of compliance risks

About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information

Preferred Qualifications

- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $74,200/year up to $129,800/year. The National base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.