Manager, Credit & Collections

About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.Role SummaryRivian is seeking a Credit and Collections Manager to join our dynamic Finance team. This role will be responsible for overseeing the company’s credit and collections processes, ensuring timely collection of receivables, evaluating credit risk, and implementing strategies to improve cash flow and minimize bad debt. The ideal candidate will have a strong background in credit management, excellent analytical skills, and a proven track record of managing collections in a fast-paced environment.Responsibilities• Maintain credit policies and procedures to ensure sound credit decisions and minimize financial risk.• Evaluate and approve credit applications, setting appropriate credit limits based on analysis of financial statements and credit reports.• Monitor and manage the accounts receivable portfolio, ensuring timely collections and resolution of outstanding balances.• Work closely with sales and customer service teams to resolve credit and collections issues and improve the customer experience.• Analyze aging reports, identifying trends and developing strategies to address delinquent accounts.• Negotiate payment plans and settlements with customers as needed.• Collaborate with the legal team to handle escalated collections cases, including initiating legal action if necessary.• Maintain accurate records of all credit and collections activities, ensuring compliance with company policies and regulatory requirements.• Provide regular updates and reports to senior management on the status of the accounts receivable portfolio.• Lead and mentor a team of credit and collections professionals, fostering a culture of continuous improvement and professional development.• Lead end to end process for credit and collections, responsible for establishing and maintaining policies and proceduresQualifications• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.• Minimum of 5 years of experience in credit and collections management, preferably within the automotive or manufacturing industry.• Strong analytical skills with the ability to interpret financial statements and credit reports.• Excellent negotiation and communication skills.• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with ERP systems.• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.• Strong leadership skills with the ability to motivate and develop a team.• Knowledge of relevant laws and regulations related to credit and collections.• Preferred Qualifications:• Experience with SAP• Professional certification in credit management (e.g., CCE, CICP).• Bachelor’s degree in a related field.• Experience with Google Workspaces and Microsoft ExcelEqual OpportunityRivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com .Candidate Data PrivacyRivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.Please note that we are currently not accepting applications from third party application services.