Site Reliability Engineer

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery... optionality for almost any industry, from airlines to artisans. Roadie is seeking a Site Reliability Engineer to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals, as well as production level Kubernetes experience. The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard Dev Ops principles, AWS, scripting languages and Kubernetes. What You'll Do • Maintain, support, and engineer production and nonproduction Kubernetes Clusters • Deploy and maintain monitoring and logging solutions based on Prometheus, Thanos and Loki • Work directly with Development teams to foster site reliability principals • Define and manage SLO, SLI and error budgets • Build automation and tooling to “eliminate toil” • Capacity planning, and cost optimization • Debug production/non-production issues • Take part in 24/7 on-call rotation Technology We're Using Now • Python, Ruby on Rails, Golang • Postgres, Redshift, Redis, Kafka • AWS, GCP • Docker/Kubernetes • Prometheus/Thanos/Loki/Grafana • Istio, Karpenter, Keda • Git/CircleCI • ArgoCD • Terraform/Crossplane What You Bring • 2+ years in various SRE roles • 4+ years in various DevOPS/System Engineering roles • 2+ years of experience building and managing production Kubernetes infrastructure with emphasis on the use of *nix and cloud vendor Kubernetes solutions (EKS, GKE) • 4+ Years experience with popular scripting languages (Python, Ruby, Bash) • Experience with Infrastructure as code such as Terraform • Experience with CI/CD Development tools (CircleCI) • Experience with GitOPS Tools (Argocd) • Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch) • Must be able to work independently, be self-motivated and handle multiple priorities • Comfortable working in a fast-paced agile environment • Finally, a willingness to admit what you don’t know, and learn what you need to learn quickly Why Roadie? • Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • Paid sabbatical leave- tenured team members are given time to rest, relax, and explore • The technology you need to get the job done