Mobile RV Technician (m/w/d)

As a Mobile RV Technician (m/w/d) at roadsurfer, your primary responsibilities include conducting maintenance and repair work on RVs and campers, diagnosing and fixing mechanical, electrical, and plumbing issues, and performing system tests and inspections to ensure vehicle safety and functionality. You will also need to document your work accurately and plan for effective deployments, sometimes on short notice.

To qualify for the Mobile RV Technician (m/w/d) position at roadsurfer, you need a completed training as a Kfz-Mechatroniker or in a similar technical field, along with several years of experience in vehicle repair and maintenance. Knowledge of troubleshooting camping installations and flexibility for international travel are essential. Good English language skills, along with a self-directed and structured work style, are crucial for success.

At roadsurfer, a Mobile RV Technician (m/w/d) can look forward to a fantastic package of benefits including an annual camper rental budget, initiatives promoting healthy living like a bike leasing program, and access to exclusive discounts on corporate benefits. Additionally, you will enjoy a collaborative work environment with a focus on team spirit and regular team-building events.

Roadsurfer supports the professional growth of Mobile RV Technicians (m/w/d) by offering flexible working opportunities, including an exchange program where you can work in various beautiful locations across Europe for up to four weeks a year. This exposure not only helps broaden your skill set but also enhances your experience within the travel and outdoor sector.

Success as a Mobile RV Technician (m/w/d) at roadsurfer hinges on having strong technical skills in vehicle maintenance and repair, particularly in RVs and campers. Being flexible and willing to travel, having excellent problem-solving abilities, and being a good communicator within a team setting are essential traits for excelling in this role.

When answering this question, emphasize your specific experiences working with RVs, highlight the types of maintenance you've performed, and provide examples of any complex repairs you've successfully handled. Be sure to mention any relevant certifications or skills that enhance your qualifications.

It's important to demonstrate your organizational skills here. Discuss how you assess the urgency of each task based on safety concerns or customer needs, and mention any methods you use to keep track of your workload. Highlighting effective communication with clients will show your commitment to excellent customer service.

Ensure you mention your understanding of safety regulations and procedures that are critical in the automotive repair industry. Discuss any specific safety gear you utilize and how you conduct risk assessments before starting work. This shows your commitment to both your safety and that of your customers.

Talk about any industry associations you belong to, courses or certifications you've pursued, or workshops you've attended. You could also mention the importance of online resources such as webinars and forums where technicians exchange knowledge, showing you value continued professional development.

Choose a specific example that illustrates your diagnostic process, what the challenge was, and how you resolved it. Describe the methods you utilized to investigate the problem and the outcome, showcasing your problem-solving abilities and technical expertise.

Discuss your familiarity with various electronic systems specific to RVs, such as electrical installations, water systems, and HVAC controls. Provide examples of any troubleshooting or repair work you've completed on these systems to showcase your range and depth of experience.

This is an opportunity to discuss your preference for working both independently and as part of a team. Emphasize how supportive teams enhance efficiency and creativity. You may also address the importance of having necessary tools and resources readily available for optimal productivity.

Share your passion for outdoor travel and experiences related to RVs. Whether it’s personal experiences or professional achievements, connecting your motivation to the industry will convey your commitment to the role and align with roadsurfer’s mission.

Showcase your communication skills and conflict resolution abilities. Discuss how you would listen to the customer's concerns, clarify misunderstandings, and work towards a positive outcome. Being empathetic while also maintaining professionalism is key.

Preparing thoughtful questions can demonstrate your genuine interest in the role. Ask about team dynamics, expected challenges, or opportunities for further training and development within the company. Engaging in this way shows you’re serious about your fit and contribution to the company.