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Client Solutions Manager (Legal)

JOB REQUISITION

Client Solutions Manager (Legal)

LOCATION

MA BOSTON

JOB DESCRIPTION

  • Job Summary

    As a Client Solutions Manager, your responsibilities will include:

  • Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven legal and/or recruiting background. Market to law firms and corporate legal clients via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.
  • Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
  • Meet and exceed weekly business development goals.
  • Qualifications:

  • Bachelor’s degree preferred; paralegal degree/certification or law degree preferred.
  • 2+ years of business-to-business development experience and/or working in a legal-related field is preferred.
  • Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.
  • A combination of business development and account management skills are required.
  • Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
  • Must have a proven track record of success and be a competitive and self-motivated individual.

  • If you are seeking a rewarding career in a challenging and dynamic environment, we invite you to apply today!

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.

  • PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

  • UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

  • TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.

  • RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.

  • OUTSTANDING CORPORATE CITIZENSHIP – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

MA BOSTON

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Solutions Manager (Legal), Robert Half

If you're looking to make a mark in the legal sector, consider becoming a Client Solutions Manager with Robert Half in Boston! In this role, you'll leverage your legal or recruiting background to develop and nurture your own client base. Your day-to-day will involve not just marketing our exceptional contract talent solutions to law firms and corporate legal clients, but also engaging in fruitful conversations via video calls, phone calls, and meetings – both virtual and in-person – with C-level executives and key decision-makers. You'll have the opportunity to participate in local events to strengthen our brand presence in the Boston business community. As a Client Solutions Manager, you'll be responsible for selecting well-suited candidates for client job orders and maintaining strong, positive relationships with both clients and contract professionals throughout their assignments. Your mission will be to ensure unrivaled customer service while swiftly addressing any issues that arise. The ideal candidate will have a background in business development and/or legal fields, a passion for building client relationships, and a knack for multi-tasking in a vibrant work environment. If you are motivated, competitive, and ready for an exciting career at Robert Half, we would love to see you apply today!

Frequently Asked Questions (FAQs) for Client Solutions Manager (Legal) Role at Robert Half
What responsibilities does a Client Solutions Manager at Robert Half in Boston have?

As a Client Solutions Manager at Robert Half in Boston, your primary responsibilities revolve around business development and client relationship management. You'll market contract talent solutions to law firms and corporate legal clients, participate in networking events to promote the company, select the best candidates for client positions, and maintain ongoing communication to ensure both clients and contractors receive outstanding customer service.

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What qualifications are needed to become a Client Solutions Manager at Robert Half?

To become a Client Solutions Manager at Robert Half in Boston, a bachelor's degree is preferred, ideally in a related field such as paralegal studies or law. Having at least two years in business-to-business development or in a legal-related role is also essential. Furthermore, strong relationship-building skills and a proven ability to meet business development goals are critical for success.

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What is the work environment like for a Client Solutions Manager at Robert Half?

The work environment for a Client Solutions Manager at Robert Half in Boston is dynamic and fast-paced. You will be engaging with clients and candidates regularly, often multitasking and prioritizing various tasks to meet business development goals. The importance of a collaborative, team-focused culture is emphasized, making it an exciting space for driven individuals.

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What are the growth opportunities for Client Solutions Managers at Robert Half?

As a Client Solutions Manager at Robert Half, there are substantial growth opportunities available, both locally within the Boston office and globally across more than 300 locations. The company emphasizes upward mobility, offering excellent career advancement potential, world-class training, and resources to support your professional development.

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What benefits can a Client Solutions Manager expect from Robert Half?

Robert Half offers a competitive benefits package for Client Solutions Managers, which includes extensive earning potential, health insurance, paid parental leave, a retirement savings plan with employer matching, and generous paid time off. These benefits reflect the company's commitment to employee satisfaction and well-being.

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Common Interview Questions for Client Solutions Manager (Legal)
Can you describe your approach to business development as a Client Solutions Manager?

In answering this question, focus on your methods for identifying potential clients, establishing rapport, and providing tailored solutions. Highlight any successful strategies you've employed in past roles and demonstrate your understanding of the legal industry and client needs.

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How do you handle customer service issues as a Client Solutions Manager?

To effectively respond to this question, share a specific example of a challenge you've faced in customer service. Explain how you quickly assessed the situation, communicated with the involved parties, and ultimately resolved the issue while ensuring client satisfaction.

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What strategies do you use to select well-matched candidates for client positions?

When discussing your strategies, emphasize your ability to assess not just skills and experience, but also culture fit and client needs. You might mention using behavioral interview techniques or skills assessments, and how you keep communication open with both clients and candidates throughout the hiring process.

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What do you believe are key qualities in a successful Client Solutions Manager?

Focus your answer on qualities like relationship-building, communication skills, resilience, and a strong desire to meet and exceed goals. Provide examples of how these traits have contributed to your success in past roles, making your argument relatable to the role at Robert Half.

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How do you maintain a competitive edge in your business development efforts?

In your answer, discuss your commitment to continuous learning about the legal field and client needs. Mention strategies such as networking, market research, and staying updated with industry trends that help you adjust your approach and stand out.

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Can you share an experience where you successfully exceeded your business development goals?

Share a specific example that outlines your strategy, the actions you took, and how they contributed to surpassing your goals. Emphasize how your approach aligns with the objectives of a Client Solutions Manager at Robert Half.

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How would you prioritize multiple client needs and tasks?

Discuss your time management and organizational skills. Explain how you assess urgency and importance, set clear priorities, and utilize tools or techniques that help you stay on track to meet client expectations.

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What motivates you in the role of Client Solutions Manager?

This is your opportunity to connect your goals with those of Robert Half. Share what drives you—whether it's delivering exceptional client service, creatively solving problems, or achieving sales targets—and how those motivations align with the company's mission.

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How do you approach networking in a professional setting?

Describe your networking strategy and how you leverage events and relationships to build connections. Discuss how you follow up and nurture these relationships to create opportunities in the future.

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What do you know about Robert Half and its services?

Demonstrate your knowledge about Robert Half by highlighting its history, reputation, and the specific services provided in the legal sector. Mention any recent news or developments related to the company that resonate with your interest in the role.

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Robert Half is the world’s first and largest specialized talent solutions and business consulting firm, connecting highly skilled job seekers with rewarding opportunities at great companies. We offer contract talent and permanent placement solutio...

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Full-time, on-site
DATE POSTED
April 12, 2025

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