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Content Designer, Crypto

Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team:

We're looking for a Content Designer to join us on our mission to help build the most intuitive crypto product experiences and make crypto accessible to everyday users. The ideal candidate is passionate about crafting product content that empowers people to understand crypto investing, market conditions, and other sophisticated financial concepts. This role requires strong foundational knowledge of the crypto space and the drive to keep building expertise.

The role is located in the office location(s) listed on this job description, which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do day-to-day:

  • Partner with design, product, and research to build delightful user experiences and shape the product roadmap
  • Engage throughout the product development process to improve the overall experience and ensure consistency
  • Create and advocate for approachable, simple language that best communicates our mission externally
  • Develop frameworks, guidelines, and processes to help define and improve product content and UX at Robinhood
  • Balance customer experience and business impact with speed and quality
  • Incorporate user research into content decisions for product experiences
  • Contribute to educational content that empowers our customers to learn about crypto
  • Present your work to cross-functional teams in product reviews and provide feedback during weekly crits

About you:

  • 3+ years UX writing or content design experience
  • Eagerness to shape product direction from ideation to post-launch, including contributing to design and research
  • Experience defining, tracking, and reporting on content metrics and ability to communicate this efficiently to the team
  • Experience conducting content and comparative audits
  • Ability to translate technical concepts into concise, easy-to-understand language
  • Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
  • Familiarity working with compliance and legal teams during the content development and approval process
  • Solid subject expertise and deep interest in cryptocurrencies, blockchain, dapps, web3, and market makers. Plus, the ability to master new crypto subjects quickly.

What we offer

  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Seattle, WA; Washington, DC)
$119,000$140,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$105,000$123,000 USD
Zone 3 (Lake Mary, FL)
$93,000$109,000 USD

Click here to learn more about Robinhood’s Benefits.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to your country.

Robinhood is a leading financial services company headquartered in Menlo Park, California. The company was founded in 2013 and currently has 23.9 million funded customers, 13.7 million monthly active users, and $130 billion in assets under custody.

148 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
DATE POSTED
February 14, 2024

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Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings